At a Glance
- Tasks: Provide customer service and admin support for parks and cemeteries.
- Company: Join the Royal Borough of Windsor and Maidenhead, a vibrant community-focused council.
- Benefits: Enjoy 32 days annual leave, flexible working, and a generous pension scheme.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a difference in your community while enjoying a supportive work environment.
- Qualifications: Strong ICT skills, excellent communication, and a commitment to customer service.
The predicted salary is between 30193 - 34104 £ per year.
Parks and Cemeteries Administration Officer Job details
Salary £30,193 - £34,104 per annum Contractual hours 37 Basis Full time Package Generousannual leave allowance and an attractivepension scheme, plus flexible workingand much more
Job category/type Neighbourhood Services Date posted 09/07/2026 Job reference REQ02636
Job description
We have an exciting opportunity for a Parks and Cemeteries Administration Officer to join us!
This is a full-time, permanent role with hybrid working, and a salary of
About us
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country.
The borough council - a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community.
RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Parks and Cemeteries Administration Officer to join our team delivering Neighbourhood Services.
The role
Reporting directly to the Parks & Open Spaces Contract Manager, this role provides frontline customer service and administrative support within the councils Parks and Countryside team, including cemetery services.
Your role will involve
- Dealing with public enquiries about parks, cemeteries, allotments, play areas, events, and grounds maintenance.
- Processing invoices, purchase orders, income and collecting fees.
- Keeping records up to date and producing routine reports.
- Liaising with parks officers, and external contractors.
- Providing emotional and practical support to bereaved families.
- Processing burial and cremation bookings, permits, and certificates.
- Ensuring equality, dignity, and respect in all interactions.
What we are looking for
- Excellent use of ICT, using all MS Office packages.
- Excellent communication skills.
- Ability to manage a varied workload and prioritise tasks.
- Organised and able to work independently as well as part of a team.
- Is approachable and helpful when dealing with stakeholders.
- Acts with honesty, integrity and discretion.
- Ability to deal with challenging situations whilst remaining calm.
- Commitment to providing excellent Customer Service.
What we offer
- 32 days annual leave
- Flexible working including a hybrid working pattern for a better work-life balance.
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
- Free employee parking close to the offices.
- Give As You Earn scheme.
- Instant Reward Scheme to recognise and reward innovative achievement.
- Employee Assistance Programme providing counselling, advice and information.
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations.
As an equal opportunities' employer, we encourage applications from all as we believe diverse talent makes us stronger.
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
If you wish to discuss this position informally, please contact Chris Capper on
We reserve the right to close the advert prior to the stated end date.
Parks and Cemeteries Administration Officer in Maidenhead employer: Optalis
Optalis is an exceptional employer, dedicated to providing a supportive and rewarding work environment for its culinary team at Bluebell House. With a strong focus on employee growth, comprehensive training programmes, and a generous benefits package including 25 days of annual leave and a Perkbox rewards scheme, staff are encouraged to thrive both personally and professionally. Located in the heart of Wokingham, the role offers the unique opportunity to make a meaningful impact on the lives of older individuals while working in a collaborative and caring atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Parks and Cemeteries Administration Officer in Maidenhead
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Optalis, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Optalis and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Parks and Cemeteries Administration Officer in Maidenhead
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Optalis and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Optalis
✨Get to Know Public Sector Values
Before your interview with Optalis, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Optalis.
