Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support store management and drive sales while delivering excellent customer service.
- Company: Join Ryman, a leading stationery retailer with over 130 years of experience.
- Benefits: Competitive pay, generous holiday allowance, and exclusive discounts.
- Other info: Flexible hours, training programmes, and opportunities for personal development.
- Why this job: Be part of a dynamic team where your ideas and growth matter.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 5 hours per week.
WHAT WILL THIS ROLE INVOLVE?
As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.
WHAT WILL YOU BE RESPONSIBLE FOR?
- Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers.
- Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention.
- Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business.
- Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling.
- Carry out stock replenishment and when required maintain accuracy of our stock systems.
- Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved.
- Acquire a high level of product knowledge and continue to self-develop that knowledge.
- Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items.
- Ensure compliance with all relevant Health and Safety policies.
WHAT WOULD WE LIKE TO SEE IN YOU?
- Passion for the Ryman Brand and our associated companies.
- Passion for exceeding customer expectations.
- Enthusiastic, driven and focused on achieving results.
- Self motivated with an ability to work well independently and as part of a team.
- Confident approach towards maximising sales opportunities.
- Strong communication and team working skills.
- A dedication to learning and developing your own skills.
- Flexibility towards working hours and location.
WHAT WILL WE OFFER YOU?
- A passionate, dynamic team where your growth, ideas, and impact matter.
- A competitive pay package.
- Company pension scheme with the option to enhance.
- Generous holiday allowance including an extra wellbeing day that gives you time to recharge.
- Training programme to help you excel in your role.
- Opportunities through our apprenticeship programs to keep building on your skills.
- Access to mental health first aiders, wellness sessions, and support groups.
- Exclusive discounts across all of our brands and through our benefits hub.
- Cycle2Work scheme.
- Long service and recognition awards.
- Colleague referral scheme.
WHO ARE WE?
Founded by Henry J Ryman in 1893, Ryman has been the go-to destination for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre. From our very first store on Great Portland Street, we have grown to over 200 locations and a thriving website and app offering quality products and exceptional service. We believe in supporting our colleagues and equipping them with the tools and knowledge they need to grow, thrive, and have fun whilst doing it. At Ryman, all of our teams from our stores to our warehouse and Retail Support Centre are passionate about retail. We put our customers first and have a common goal to keep them at the heart of everything we do. We are energetic and enthusiastic, delivering results through resilience, innovation, and adaptability. If you are a team player who's ready to make an impact, this could be the perfect role for you.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
Sales Assistant in Telford employer: Opry-Entertainment-Group
Contact Detail:
Opry-Entertainment-Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Telford
✨Tip Number 1
Get to know the company inside out! Research Ryman and its values, products, and customer service approach. This will help you stand out during interviews and show your genuine interest in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Sales Assistant, you'll need to engage with customers confidently. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to retail. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Ryman family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Assistant in Telford
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the Ryman brand shine through in your application. We want to see how much you care about customer service and exceeding expectations, so share any relevant experiences that highlight this.
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight your skills in communication, teamwork, and sales, and don’t forget to mention any experience with stock management or visual merchandising!
Be Professional Yet Friendly: When writing your cover letter, strike a balance between professionalism and friendliness. We’re looking for someone who can engage with customers enthusiastically, so let your personality come through while keeping it respectful.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Opry-Entertainment-Group
✨Know Your Ryman Brand
Before the interview, dive deep into understanding the Ryman brand and its values. Familiarise yourself with their products and services, as well as any recent news or promotions. This will not only show your passion for the brand but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you handled complaints or went above and beyond to meet customer needs. This will demonstrate your ability to be an ambassador for Ryman and your commitment to exceeding customer expectations.
✨Be Ready to Discuss KPIs
Understand what KPIs (Key Performance Indicators) are relevant to a Sales Assistant role. Be prepared to discuss how you can contribute to achieving and exceeding these targets. This shows that you're results-driven and ready to make a positive impact on the store's performance.
✨Demonstrate Team Spirit
Ryman values teamwork, so think of examples that highlight your ability to work well with others. Whether it's collaborating on a project or supporting a colleague, showing that you can thrive in a team environment will resonate well with the interviewers.