At a Glance
- Tasks: Support the store team, drive sales, and deliver excellent customer service.
- Company: Join Ryman, a dynamic brand with a focus on growth and inclusivity.
- Benefits: Competitive pay, generous holiday, wellness support, and exclusive discounts.
- Other info: Flexible hours, training opportunities, and a commitment to diversity.
- Why this job: Be part of a passionate team where your ideas and impact truly matter.
- Qualifications: Enthusiasm for customer service and a passion for learning.
The predicted salary is between 10 - 12 € per hour.
Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 5.5 hours per week.
WHAT WILL THIS ROLE INVOLVE?
As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.
WHAT WILL YOU BE RESPONSIBLE FOR?
- Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers.
- Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention.
- Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business.
- Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling.
- Carry out stock replenishment and when required maintain accuracy of our stock systems.
- Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved.
- Acquire a high level of product knowledge and continue to self-develop that knowledge.
- Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items.
- Ensure compliance with all relevant Health and Safety policies.
WHAT WOULD WE LIKE TO SEE IN YOU?
- Passion for the Ryman Brand and our associated companies.
- Passion for exceeding customer expectations.
- Enthusiastic, driven and focused on achieving results.
- Self motivated with an ability to work well independently and as part of a team.
- Confident approach towards maximising sales opportunities.
- Strong communication and team working skills.
- A dedication to learning and developing your own skills.
- Flexibility towards working hours and location.
WHAT WILL WE OFFER YOU?
- A passionate, dynamic team where your growth, ideas, and impact matter.
- A competitive pay package.
- Company pension scheme with the option to enhance.
- Generous holiday allowance including an extra wellbeing day that gives you time to recharge.
- Training programme to help you excel in your role.
- Opportunities through our apprenticeship programs to keep building on your skills.
- Access to mental health first aiders, wellness sessions, and support groups.
- Exclusive discounts across all of our brands and through our benefits hub.
- Cycle2Work scheme.
- Long service and recognition awards.
- Colleague referral scheme.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.
Sales Assistant in Newcastle upon Tyne employer: Opry-Entertainment-Group
Ryman is an excellent employer that fosters a passionate and dynamic work environment where your growth and ideas truly matter. As a Sales Assistant, you will benefit from a competitive pay package, generous holiday allowance, and access to comprehensive training programmes, all while being part of a diverse team that values inclusivity and personal development. With unique perks like exclusive discounts and wellness support, Ryman offers a rewarding experience for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research Ryman and the Theo Paphitis Retail Group, so you can chat confidently about their values and products during your interview. This shows you're genuinely interested and ready to be an ambassador for the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle complaints or upsell products. Role-playing these situations with a friend can help you feel more prepared and confident when it comes to engaging with customers.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Employers love candidates who are passionate and driven, so let that excitement for the role come across in your conversations.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your interest in the Sales Assistant position.
We think you need these skills to ace Sales Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for the Ryman brand shine through in your application. We want to see how much you care about customer service and exceeding expectations, so share any relevant experiences that highlight this.
Tailor Your CV:Make sure your CV is tailored to the Sales Assistant role. Highlight your skills in communication, teamwork, and sales, and don’t forget to mention any experience with stock management or visual merchandising.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the role. Be sure to mention how you can contribute to our team and what you hope to learn while working with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Opry-Entertainment-Group
✨Know the Ryman Brand Inside Out
Before your interview, take some time to research Ryman and its values. Understand their products, services, and what makes them unique. This will not only show your passion for the brand but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer complaints or gone above and beyond for a customer. Highlighting your ability to maintain high customer service standards will resonate well with the interviewers.
✨Demonstrate Your Sales Savvy
Think of ways you've previously maximised sales opportunities, whether through upselling or promoting products. Be ready to discuss how you can apply these strategies at Ryman to exceed KPIs and drive revenue.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
