At a Glance
- Tasks: Lead a busy kitchen team, ensuring high-quality food and excellent customer service.
- Company: Join Ryman, a diverse and inclusive employer with a focus on teamwork.
- Benefits: Competitive salary, holiday allowance, free parking, and mental health support.
- Other info: Fantastic training and career progression opportunities available.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: 2 years cooking experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
WHAT WILL THIS ROLE INVOLVE? As a Canteen Team Leader, you’ll support the day-to-day running of a busy kitchen, working closely with the Catering Manager to deliver high-quality food and excellent customer service. You’ll take a hands‑on approach, leading the team during service, maintaining high standards of cleanliness and food safety, and ensuring smooth and efficient operations. This is a varied role that requires strong teamwork, organisation, and a proactive mindset, with a focus on creating a positive and welcoming experience for all canteen visitors.
WHAT WILL YOU BE RESPONSIBLE FOR?
- Deliver excellent customer service to all canteen visitors and colleagues, greeting everyone promptly in a polite and professional manner.
- Maintain high food quality standards and improve daily food wait times.
- Support the Catering Manager with weekly stock ordering within budget, taking full responsibility in their absence.
- Deputise for the Catering Manager when required, including rota scheduling, ordering, baking, and covering early starts.
- Monitor food costs by minimising waste, controlling expenses, and managing stock rotation and date codes.
- Maintain high standards of kitchen cleanliness, including workstations, equipment, service areas, and legal paperwork completion.
- Ensure compliance with health and safety, food hygiene regulations, food safety standards, and current allergen laws.
- Operate kitchen equipment safely and efficiently.
- Restock items as needed throughout shifts.
- Handle cash accurately in line with company policy.
- Resolve customer queries and complaints promptly and professionally.
- Assist with training new and existing colleagues.
- Contribute to producing monthly seasonal menus.
- Keep up to date with all required company training.
WHAT WE WOULD LIKE TO SEE IN YOU
- Minimum 2 years cooking experience.
- Experience managing people, with strong leadership, teamwork, and interpersonal communication skills.
- Takes pride in maintaining a clean, well‑presented workspace.
- Highly motivated, proactive, and able to use initiative.
- Holds Food Hygiene and Safety Level 2 (or higher) and current Allergen training, ensuring standards are followed at all times.
WHAT YOU WILL GET FROM US
- Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business.
- A great Team to work with where you can progress and make a difference at all levels.
- Competitive Salary.
- Holiday Allowance.
- Free Parking.
- Subsidised Canteen.
- Access to mental health first aiders.
- Company Pension scheme.
- Apprenticeship scheme to continue your development.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate differences, encourage everyone to join us, and be themselves at work.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
Canteen Team Leader (33 Hours) in Crewe employer: Opry-Entertainment-Group
Ryman is an exceptional employer that prioritises employee growth and development, offering fantastic training opportunities and a clear pathway for progression within the business. With a supportive team culture, competitive salary, and benefits such as a subsidised canteen and access to mental health first aiders, working as a Canteen Team Leader here means being part of an inclusive environment where your contributions are valued and you can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Canteen Team Leader (33 Hours) in Crewe
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for food and customer service shine through. We want to see the real you and how you can contribute to our team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Canteen Team Leader (33 Hours) in Crewe
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your cooking experience and any leadership roles you've had. We want to see how you've managed teams and maintained high standards in previous jobs, so don’t hold back!
Be Personable:Since customer service is key, let your personality shine through in your application. Use a friendly tone and share examples of how you've created positive experiences for customers in the past.
Get Specific with Skills:Mention your food hygiene qualifications and any relevant training. We love candidates who are proactive about safety and cleanliness, so be sure to include these details to show you’re the right fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Opry-Entertainment-Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Canteen Team Leader. Familiarise yourself with the key tasks like maintaining food quality, managing stock, and ensuring cleanliness. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your previous leadership experiences. Think of specific examples where you've successfully led a team or resolved conflicts. Highlight your ability to motivate others and maintain a positive atmosphere in the kitchen.
✨Emphasise Customer Service Excellence
Customer service is crucial in this role, so come armed with examples of how you've provided excellent service in the past. Be ready to talk about how you handle customer complaints and ensure a welcoming environment for all canteen visitors. This will show that you prioritise customer satisfaction.
✨Prepare for Practical Questions
Expect questions that assess your knowledge of food hygiene and safety regulations. Brush up on current allergen laws and be ready to discuss how you maintain high standards in the kitchen. This will demonstrate your commitment to food safety and compliance, which is vital for the role.
