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- Tasks: Be the friendly voice helping clients and financial advisors with their queries.
- Company: Join a supportive company that values teamwork and innovation.
- Benefits: Comprehensive training, work-life balance, and a positive culture.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and commitment to service.
- Other info: Great transport links and a chance to transition to a permanent role.
The predicted salary is between 30000 - 42000 £ per year.
New Year! New Start! These jobs are a fantastic way to trial a new Customer Service role, and have the opportunity to extend to a full-time position! We want to hear from you today! Are you someone who thrives on delivering excellent customer service and enjoys being part of a supportive team? We are looking for motivated and friendly individuals to join an incredible company as a Customer Service Advisor.
Benefits:
- Comprehensive training and development opportunities
- Work-life balance
- Financial wellness
- Positive company culture
- Supportive colleagues
- Supportive environment
- Good transport links with easy access to transportation
- Dynamic work culture that fosters collaboration, innovation, diversity, and inclusion
- A potential to continue to a permanent role
About the Role:
As the first point of contact on a variety of inbound calls, the Customer Service Advisor will play a key role in supporting clients, Independent Financial Advisors (IFAs), investors, and other financial institutions. You'll be joining a welcoming, development-focused environment with the opportunity to gain valuable experience in the financial services industry.
What You'll Need:
- Excellent telephone manner and confident call-handling skills
- Strong PC and keyboard abilities
- Ability to manage time effectively and stay organised
- A genuine commitment to delivering excellent service
- No prior experience needed as full training is provided
This role is ideal for anyone who wants to build a career in a supportive environment. As a Customer Service Advisor, you'll benefit from full training, ongoing learning, and clear opportunities to develop. Whether you're starting your career or looking for a new challenge, this is the perfect place to grow. If you're ready to bring your skills and enthusiasm to this fantastic opportunity, apply now to become the next Customer Service Advisor.
Customer Service Advisor in Stirling employer: OPRA Group Ltd
Contact Detail:
OPRA Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Stirling
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost your confidence and help you think on your feet during the real deal.
✨Tip Number 3
Be yourself! Employers want to see your personality shine through. Don’t be afraid to share your passion for customer service and how you can contribute to their supportive environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our fantastic team as a Customer Service Advisor!
We think you need these skills to ace Customer Service Advisor in Stirling
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to bring your friendly vibe to our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we’re looking for. Mention your excellent telephone manner and any experience you have with managing time effectively.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see why you’d be a great fit as a Customer Service Advisor.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at OPRA Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Advisor does. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Customer Service Advisor, you'll be interacting with clients and colleagues regularly. Prepare examples of how you've delivered excellent customer service in the past. Think about times when you resolved issues or went above and beyond to help someone – these stories will highlight your suitability for the role.
✨Practice Your Phone Etiquette
Since this role involves handling inbound calls, practice your telephone manner. You can do this by role-playing with a friend or family member. Focus on being clear, friendly, and professional. This will help you feel more comfortable during the actual interview and demonstrate your call-handling skills.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your enthusiasm for the company and the role. Ask about training opportunities, team dynamics, or what success looks like in the position. This not only shows your interest but also helps you determine if it's the right fit for you.
