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- Tasks: Handle property and liability claims from investigation to settlement across the UK and Europe.
- Company: Dynamic company with a people-first culture and commitment to diversity.
- Benefits: Competitive annual leave, pension plan, hybrid work, and career development opportunities.
- Why this job: Join a team where your negotiation and problem-solving skills can shine and make a difference.
- Qualifications: Experience in real estate or commercial property sectors with strong communication and organisational skills.
- Other info: Enjoy a supportive environment with great transport links and local amenities.
The predicted salary is between 36000 - 60000 £ per year.
Reporting to the Account Manager for Real Estate, you will be responsible for handling a portfolio of property & liability claims for both the UK and Europe, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.
Benefits:
- Competitive annual leave
- Pension plan
- Structured career development
- Performance-linked recognition and opportunities to take on higher responsibility over time
- People-first culture
- The business reinforces diversity and inclusion as part of its workplace values
- Hybrid office/home
- Cycle-to-work programme
- Close to local amenities
- Great transport links
Your responsibilities will include:
- Investigating, negotiating and agreeing settlement of claims in a professional manner
- Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims
- Liaising with stakeholders overseas
- Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
- Ensuring time reporting and billing is compliant with internal standards, processing and systems
- Ensuring invoices raised are accurate and timely
- Liaising closely with the Adjusters where appropriate
- Attend client review meetings
About you - Knowledge and Experience:
Ideally, successful candidates will have gained experience in the real estate/commercial property loss adjusting sectors, demonstrating a focus on quality, communication and organisational skills. They will have proven capability in negotiation, decision making, and problem-solving skills, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative.
This is a full-time, 9am - 5pm position. We look forward to hearing from you please apply!
Locations
Claims Handler in Glasgow, Scotland employer: OPRA Group Ltd
Contact Detail:
OPRA Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Glasgow, Scotland
✨Tip Number 1
Network like a pro! Reach out to people in the real estate and insurance sectors on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their people-first culture and how you can contribute.
✨Tip Number 3
Practice your negotiation skills! Since this role involves liaising with various stakeholders, being able to demonstrate your ability to negotiate effectively will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Claims Handler in Glasgow, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight your experience in handling property and liability claims, and don’t forget to showcase your negotiation and problem-solving skills. We want to see how you fit into our people-first culture!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values. Remember, we love a good story, so make it engaging and personal!
Showcase Your Communication Skills: As a Claims Handler, communication is key. In your application, demonstrate your ability to liaise effectively with various stakeholders. Use clear and concise language to show us you can handle professional conversations with ease.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at OPRA Group Ltd
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of property and liability claims. Familiarise yourself with common processes, terminology, and any recent changes in regulations that might affect the industry. This will show your potential employer that you're serious about the role and understand the nuances involved.
✨Showcase Your Communication Skills
As a Claims Handler, you'll need to liaise with various stakeholders. Prepare examples from your past experiences where you successfully communicated complex information or resolved conflicts. This will demonstrate your ability to build relationships and manage expectations effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as negotiating settlements or dealing with difficult clients. Think through your approach to these scenarios beforehand, using the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Your Organisational Skills
Highlight your ability to manage multiple claims simultaneously while adhering to deadlines. Bring examples of how you've successfully organised your workload in the past, ensuring compliance with internal standards and producing reports on time. This will reassure them that you can handle the demands of the role.
