Customer Success Manager in Woking

Customer Success ManagerLocation: Woking area (office-based)Salary: £36,000£46,000 per yearJob Type: Full-time, Permanent, Office-Based

A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is ideal for someone who enjoys building trusted client relationships and ensuring customers achieve real, measurable value from IT and cloud services.

This is not a technical support or sales role . The focus is on client outcomes, engagement, retention, and long-term success.

As a Customer Success Manager, you will act as the primary advocate for your clients, guiding them through onboarding, helping them understand the services you receive, and ensuring those services align with their business goals.

What you\’ll be doing

Build strong, long-term relationships with a portfolio of client accounts

Act as the main non-technical point of contact for service experience and …

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