At a Glance
- Tasks: Manage delegate bookings and support event delivery for exciting conferences.
- Company: Established research-led conference organisation in Woking with a supportive team culture.
- Benefits: Private medical insurance, full training, and opportunities for career growth.
- Other info: Immediate start available; work with high-level national and international events.
- Why this job: Kickstart your career in the events industry with hands-on experience and training.
- Qualifications: Organised, personable, and eager to learn; customer service experience is a plus.
Location: Woking, Surrey (GU22)
Contract: Permanent, full-time (after successful 6-month probation)
Benefits: Additional benefits including private medical insurance
OPR Resourcing Specialists are working exclusively with a well-established, research-led conference and events organisation based in Woking, who are looking to recruit a Delegate Bookings Administrator to join their growing team. This is an excellent opportunity for a graduate, or someone keen to move into the events and conferences industry. Full training will be provided.
The Role
As Delegate Bookings Administrator, you will play a key role in the smooth delivery of both virtual and in-person events, acting as a first point of contact for delegates and supporting the wider events team with day-to-day administration.
Key responsibilities include:
- Acting as the first point of contact for delegate and client enquiries
- Processing delegate bookings accurately for virtual and in-person events using event management systems (full training provided)
- Administering payments, including raising invoices and chasing payments
- Producing confirmation letters and joining instructions
- Creating and maintaining delegate lists and producing delegate badges for live events
- Updating and managing client and delegate data before and after events
- Attending virtual and in-person events to support setup, registration and delegate queries
- Supporting general office administration, including data entry, filing and ordering office supplies
- Carrying out any other reasonable administrative duties to support operations and marketing activity
About You
This role would suit someone organised, personable and keen to build a career within events.
Ideal requirements:
- Previous experience in a customer service or office-based administrative role
- Any experience with bookings, registration systems or events administration is advantageous but not essential
- A professional, friendly and confident telephone manner
- Strong attention to detail with the ability to multi-task in a busy environment
- Positive attitude with a strong work ethic
- Comfortable working independently and as part of a team
- Good working knowledge of Microsoft Word, Excel and Outlook
- Ideally lives locally and holds a driving licence
Why Apply?
- Immediate start available
- Full training and support provided
- Friendly, supportive and hardworking team environment
- Exposure to high-level national and international conferences
- Long-term career opportunity within the events industry
Conference Administrator in Woking employer: OPR Resourcing Specialists
Join a well-established, research-led conference and events organisation in Woking, where you will be part of a friendly and supportive team dedicated to delivering exceptional events. With full training provided, this role offers a fantastic opportunity for growth within the events industry, alongside benefits such as private medical insurance and exposure to high-level national and international conferences. Embrace a positive work culture that values hard work and collaboration, making it an excellent employer for those looking to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Conference Administrator in Woking
✨Tip Number 1
Network like a pro! Reach out to people in the events industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its events. Show them you’re genuinely interested in their work and ready to contribute to their success. We love seeing candidates who are passionate about what we do!
✨Tip Number 3
Practice your communication skills! As a Delegate Bookings Administrator, you'll be the first point of contact for delegates. Role-play common scenarios with friends to boost your confidence and polish your phone manner.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team in Woking!
We think you need these skills to ace Conference Administrator in Woking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Delegate Bookings Administrator role. Highlight any customer service or administrative experience you have, and don’t forget to mention your attention to detail!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the events industry and explain why you’d be a great fit for our team. Keep it friendly and professional, just like us!
Show Off Your Skills:Don’t hold back on showcasing your organisational skills and ability to multitask. Mention any experience with event management systems or similar tools, even if it’s just from your studies or previous jobs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you into our system quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at OPR Resourcing Specialists
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Delegate Bookings Administrator. Familiarise yourself with the tasks mentioned in the job description, like processing delegate bookings and managing client data. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Customer Service Skills
Since this role involves being the first point of contact for delegates, it's crucial to highlight your customer service experience. Prepare examples of how you've handled inquiries or resolved issues in previous roles. This will show that you can maintain a professional and friendly manner, even under pressure.
✨Demonstrate Your Organisational Skills
As an Administrator, you'll need to juggle multiple tasks. Bring up specific instances where you've successfully managed several responsibilities at once. Whether it’s coordinating events or handling administrative duties, showcasing your organisational prowess will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of events you'll be working on, or what success looks like in this role. This shows your genuine interest in the position and helps you gauge if the company is the right fit for you.
