At a Glance
- Tasks: Build strong relationships and guide clients to success with IT and cloud services.
- Company: A growing international Managed Service Provider with a focus on client outcomes.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Office-based role in a dynamic and collaborative workplace.
- Why this job: Make a real impact by helping clients achieve their business goals.
- Qualifications: Strong relationship-building skills and a passion for client success.
The predicted salary is between 36000 - 46000 £ per year.
A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is ideal for someone who enjoys building trusted client relationships and ensuring customers achieve real, measurable value from IT and cloud services. This is not a technical support or sales role. The focus is on client outcomes, engagement, retention, and long-term success.
As a Customer Success Manager, you will act as the primary advocate for your clients, guiding them through onboarding, helping them understand the services they receive, and ensuring those services align with their business goals.
What you’ll be doing:
- Build strong, long-term relationships with a portfolio of client accounts
- Act as the main non-technical point of contact for service experience and engagement
- Own the client onboarding journey, ensuring a smooth and well-coordinated transition into managed services
- Ensure clients clearly understand their services and how they support business outcomes
- Drive adoption of services, tools, and best practices to maximise value
Customer Success Manager employer: OPR Resourcing Specialists
At OPR Resourcing Specialists, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Camberley office provides a supportive environment where employees can thrive, with ample opportunities for career development and a competitive benefits package that includes a salary range of £28,000 to £30,000. Join us to be part of a dedicated team that values customer focus and professional growth in the ever-evolving IT landscape.
Contact Details:
OPR Resourcing Specialists Recruitment Team
