At a Glance
- Tasks: Be the go-to person for customer queries and ensure smooth service delivery.
- Company: Join a well-established and supportive organisation in Guildford.
- Benefits: Competitive salary, friendly team environment, and potential for permanent position.
- Other info: Immediate start available with great career progression opportunities.
- Why this job: Perfect for problem-solvers who love helping others and want to make a difference.
- Qualifications: Strong customer service skills and a team player attitude.
The predicted salary is between 26100 - 31900 £ per year.
Customer Service Advisor Temp to Perm - Guildford - 28,000 We re recruiting on behalf of a well-established and growing organisation looking for a Customer Service Advisor to join their friendly and supportive team in Guildford.
This is a varied role where you ll be the key point of contact for customers, engineers and service partners, ensuring enquiries and service requests are handled efficiently from start to finish.
This is an excellent opportunity for someone with strong customer service skills who enjoys problem-solving, working as part of a team and providing an exceptional customer experience.
This is a temp to perm position so we are looking for candidate who can start immediately or with a week s notice.
Your responsibilities will include: * Responding to customer enquiries and resolving issues via phone and email. * Coordinating engineer appointments and ensuring service visits are arranged promptly. * Liaising with external service partners and internal technical teams to ensure jobs are completed. * Monitoring outstanding jobs and following them through to completion. * Chasing outstanding paperwork and invoices. * Processing job updates and maintaining accurate records on the company system. * Arranging parts deliveries and collections with the warehouse and engineers. * Providing customers with product and service information. * Supporting warranty adminis...
Customer Service Advisor employer: OPR Resourcing Specialists
At OPR Resourcing Specialists, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Camberley office provides a supportive environment where employees can thrive, with ample opportunities for career development and a competitive benefits package that includes a salary range of £28,000 to £30,000. Join us to be part of a dedicated team that values customer focus and professional growth in the ever-evolving IT landscape.
Contact Details:
OPR Resourcing Specialists Recruitment Team
