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- Tasks: Support network infrastructure design, implementation, and maintenance for clients.
- Company: Join a leading IT technology company with a focus on innovation.
- Benefits: Enjoy 24 days holiday, healthcare, life insurance, and a cycle to work scheme.
- Why this job: Great opportunity to grow your career in a supportive, forward-thinking environment.
- Qualifications: 3 years' experience with Fortinet, Cisco, or Juniper; CCNA certification required.
- Other info: Office presence needed 2-3 days a week; occasional client site travel.
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Location: Guildford
Salary: £30,000 - £36,000 per annum DOE with the following benefits:
- 24 days holiday plus an additional day off for birthday and one for volunteering
- Healthcare
- Life Insurance
- Pension
- Cycle to work scheme
An exciting opportunity has arisen for a 1st Line Network Engineer to join a leading IT technology company. In this role, you’ll support the design, implementation, and maintenance of network infrastructure for clients. Your responsibilities will include troubleshooting, system design, configuration, and ongoing support. You’ll also contribute to network planning, testing, and integration to ensure smooth project execution. This is a fantastic opportunity for an ambitious 1st Line Network Engineer to develop their career in a supportive and forward-thinking company.
Key Responsibilities:
- Provide 1st line network support, including configuration, troubleshooting, and installation of network devices (routers, switches, firewalls, load balancers, VPN, QoS).
- Monitor system performance, availability, and reliability to ensure smooth operation.
- Take ownership of escalated cases, ensuring they are resolved efficiently.
- Perform network maintenance and upgrades, including patches, security configurations, and system updates.
- Assist in capacity planning and resource monitoring.
- Troubleshoot switching technologies (STP, VLANs, VTP) and ensure network stability.
- Work within established change management policies to implement necessary updates while ensuring approval and compliance.
- Support Optical Network troubleshooting, including fibre connections, SFPs, GBICs, and related components.
- Assist in selecting and implementing security policies, tools, and procedures in collaboration with the security team.
- Plan, design, and install networked systems, working closely with customers on configurations and troubleshooting.
- Deliver technology demonstrations and updates to internal and external stakeholders.
- Develop User Acceptance Tests to facilitate client approvals and sign-offs.
- Maintain and document installation procedures for new products and solutions.
Requirements:
- Minimum 3 years’ experience with Fortinet, Cisco, or Juniper WAN & LAN solutions.
- CCNA certification is required.
- Hands-on experience with PRTG and Visio.
- Strong troubleshooting skills for OSPF and BGP WANs.
- Ability to design, plan, and implement network systems (e.g., creating Visio diagrams for simple deployments).
- Based locally with access to personal transport (office presence required 2-3 days per week, with occasional travel to client sites).
1st Line Network Engineer employer: OPR Resourcing Specialists
Contact Detail:
OPR Resourcing Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line Network Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Fortinet, Cisco, and Juniper. Having hands-on experience or even personal projects involving these technologies can give you a significant edge during interviews.
✨Tip Number 2
Make sure to brush up on your CCNA knowledge, especially around troubleshooting OSPF and BGP WANs. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of examples where you've successfully troubleshot network issues in the past. Be ready to explain your thought process and the steps you took to resolve those issues.
✨Tip Number 4
Since the role involves client interaction, practice your communication skills. Be prepared to explain technical concepts in simple terms, as you'll need to work closely with customers on configurations and troubleshooting.
We think you need these skills to ace 1st Line Network Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially with Fortinet, Cisco, or Juniper WAN & LAN solutions. Include your CCNA certification prominently and any hands-on experience with PRTG and Visio.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific responsibilities from the job description that excite you, such as troubleshooting network devices or assisting in capacity planning.
Showcase Your Troubleshooting Skills: Provide examples of past experiences where you successfully troubleshot network issues, particularly with OSPF and BGP WANs. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Highlight Team Collaboration: Since the role involves working closely with customers and internal teams, mention any previous experiences where you collaborated effectively with others, especially in network planning or implementation projects.
How to prepare for a job interview at OPR Resourcing Specialists
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Fortinet, Cisco, or Juniper WAN & LAN solutions. Highlight specific projects where you configured or troubleshot network devices, as this will demonstrate your practical knowledge and problem-solving abilities.
✨Understand Network Protocols
Brush up on your knowledge of OSPF and BGP WANs, as well as switching technologies like STP, VLANs, and VTP. Be ready to explain how you've used these protocols in past roles, as this will show your depth of understanding and readiness for the role.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical networking issues. Practice articulating your thought process and troubleshooting steps clearly, as this will help interviewers gauge your analytical skills and approach to problem-solving.
✨Demonstrate Your Communication Skills
Since you'll be working closely with clients and stakeholders, it's crucial to convey complex technical information in an understandable way. Prepare examples of how you've successfully communicated technical concepts to non-technical audiences in the past.
