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- Tasks: Support residential services by ensuring good governance and leading continuous improvement.
- Company: Join a dedicated team focused on delivering high-quality care and support.
- Benefits: Enjoy competitive salary, 25 days leave, ongoing training, and a casual dress code.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: Must have Level 5 qualification in health/social care and supervisory experience.
- Other info: Role involves travel to various service areas; remote work options available.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking to recruit three Quality Monitoring and Development Officers to support residential services, providing guidance to managers in ensuring good governance across all regulatory frameworks, and leading the continuous improvement agenda as educators. This role will be line-managed in collaboration with a dedicated Training and Development department.
While the position may involve some remote working, your primary work base will be determined upon appointment and will be located at the most suitable commuting point from your home address. Please note that this is not a home-based role. The role will cover the following service areas:
- WEST: Plymouth, Cullompton, Chippenham, Worthing, and Bognor Regis
- CENTRAL: Eastbourne, Crawley area, East Grinstead, Worcester Park, and Morden
- EAST: Ramsgate, Deal, Dover, Faversham, Romford, Hornchurch, Harrow, and Ipswich
The successful candidates will be required to travel to these services to provide governance support to registered managers. The main purpose of the role is to ensure the delivery of high-quality services and that each Registered Manager is collecting satisfactory evidence to achieve a Good or Outstanding rating in line with the CQC quality statements. This will involve gathering and analyzing quality data, identifying trends, and highlighting areas for improvement.
Strong communication skills and the ability to provide prompt feedback to senior leadership are crucial, as is the ability to foster a learning environment through workshops and educational sessions when shortfalls are detected.
To be considered for this role, you will need to demonstrate the following:
- Previous line management or supervisory experience
- Completed education to Level 5 or equivalent in a health and/or social care qualification
- In-depth knowledge and understanding of the CQC regulatory framework and quality statements
- Previous experience in teaching or presenting
Additional skills and qualities required for success in this role include:
- The ability to analyze, interpret, and report information clearly
- Strong problem-solving abilities
- Effective communication skills and the capacity to collaborate with a range of managers
- Excellent organizational and planning skills
- Proven ability to meet deadlines
- Proficiency in Microsoft Office and online records systems
- Understanding of Risk Management processes and Incident reporting
- Willingness to travel between services
Personal Attributes:
- A strong team player with the ability to work independently
- Capable of multitasking and remaining calm under pressure
- Strong attention to detail
What you will receive:
- Competitive salary equivalent to Band 6 Admin
- 25 days annual leave plus 8 Bank Holidays
- Ongoing, fully funded training from day one and throughout your career
- Workplace pension scheme
- Comprehensive induction and regular formal supervision with your line manager
- Blue Light Discount Card
- Casual dress code
- Referral program
- Friendly and approachable senior management team
Quality Monitoring and Development Officers in Crawley, West Sussex employer: OPR Ltd
Contact Detail:
OPR Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Monitoring and Development Officers in Crawley, West Sussex
✨Tip Number 1
Familiarise yourself with the CQC regulatory framework and quality statements. Understanding these will not only help you in interviews but also demonstrate your commitment to ensuring high-quality services.
✨Tip Number 2
Network with professionals in the health and social care sector. Attend relevant workshops or seminars to meet potential colleagues and learn more about the challenges they face, which can give you valuable insights for your application.
✨Tip Number 3
Prepare to discuss your previous supervisory experience in detail. Think of specific examples where you've successfully led a team or improved service quality, as this will be crucial in showcasing your suitability for the role.
✨Tip Number 4
Demonstrate your problem-solving abilities by preparing case studies or scenarios where you've identified issues and implemented effective solutions. This will highlight your analytical skills and proactive approach to quality monitoring.
We think you need these skills to ace Quality Monitoring and Development Officers in Crawley, West Sussex
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Quality Monitoring and Development Officer position. Make sure you understand the key responsibilities, required qualifications, and personal attributes needed for success in this role.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly in line management, health and social care qualifications, and any teaching or presenting roles. Use specific examples that demonstrate your understanding of the CQC regulatory framework.
Craft a Compelling Cover Letter: Write a cover letter that addresses how your skills and experiences align with the job requirements. Emphasise your problem-solving abilities, communication skills, and your commitment to fostering a learning environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your information is clear and concise, as attention to detail is crucial for this role.
How to prepare for a job interview at OPR Ltd
✨Know Your CQC Framework
Make sure you have a solid understanding of the CQC regulatory framework and quality statements. Be prepared to discuss how your previous experience aligns with these standards and how you can help improve service quality.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated feedback or led workshops in the past.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified issues and implemented solutions. Be ready to share these examples during the interview to showcase your analytical and problem-solving skills.
✨Highlight Your Teamwork and Independence
This role requires both collaboration and the ability to work independently. Prepare to discuss how you've successfully worked in teams as well as times when you've taken initiative on your own.
