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- Tasks: Prepare, install, and maintain cutting-edge machinery while providing top-notch customer support.
- Company: Global manufacturing leader with a focus on innovation and quality.
- Benefits: Competitive salary, car allowance, bonus, private healthcare, and 25 days holiday.
- Other info: Exciting career growth opportunities with training in Germany.
- Why this job: Join a dynamic team and travel the world while solving complex engineering challenges.
- Qualifications: Electro-mechanical degree and experience in pharma or manufacturing required.
Location: Midlands Area
Salary: £55,000 - £65,000 plus car allowance, bonus, travel compensation, private healthcare and pension
Job Type: Full-time, Permanent
Our client is a global manufacturing company whose UK site is based in Surrey and their head office in Germany. They are looking for a Service Technician who has an electro-mechanical degree/qualification and experience of working in the pharma or manufacturing/packaging industry. Training on the products will be at their main site in Germany. It is working 40 hours per week, based as Monday to Friday 8 hours per day, with overtime and overnight allowance. Bank holidays (when required) are 1.5 with a day in lieu. Our client also offers a company bonus scheme, 25 days holiday, medical insurance and a company car/car allowance.
Duties:
- Preparation, installation, startup, production support, maintenance, and repair of our machines
- Support the assembly of equipment and acceptance testing (usually onsite at the customer)
- Train customers on the equipment as and when required
- Identify potential equipment improvements
- Provide telephone support to our customers
- Work closely and communicate effectively with the Customer Service Department in UK and Germany
Expected travel time: Up to 150-220 days per year (mainly weekdays). Travel generally in the UK (Midlands area) and Ireland, but maybe also throughout the world.
Requirements:
- A Mechanical and Engineering qualification is essential - ideally from a packaging or assembly automation background
- Previous solid experience within this field
- A driver who is flexible and able to travel nationally and internationally
- Good customer service skills
- Creativity and inventiveness in the solution of complex requirements
- Personal initiative and independent work
- High communication and teamwork skills
- Excellent written and spoken English language skills is essential. German language skills not essential but advantageous.
- Willingness to travel worldwide up to 150 days/year
Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CVs. Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
Please note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website.
Service Technician in Leicester employer: OPR Ltd
Contact Detail:
OPR Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how your skills as a Service Technician can contribute. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice your communication skills! As a Service Technician, you'll need to explain complex concepts to customers. Role-play with a friend or use online resources to sharpen your ability to convey technical information clearly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Service Technician in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your electro-mechanical qualifications and relevant experience in the pharma or manufacturing industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Technician role and how your previous experiences have prepared you for this position. Let us know your passion for the industry!
Show Off Your Communication Skills: Since excellent written and spoken English is essential, make sure your application is clear and free of errors. We appreciate good communication, so let that shine through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at OPR Ltd
✨Know Your Stuff
Make sure you brush up on your electro-mechanical knowledge and any relevant experience in the pharma or manufacturing sectors. Be ready to discuss specific projects or challenges you've faced, as this will show your expertise and problem-solving skills.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples that highlight your customer service experience. Think about times when you went above and beyond to help a client or resolved a tricky situation effectively.
✨Be Ready to Travel
With the expected travel time being quite high, be prepared to discuss your flexibility and willingness to travel. Share any past experiences where you had to adapt quickly to new environments or cultures, as this will demonstrate your readiness for the role.
✨Communicate Clearly
Excellent communication is key in this position. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing technical topics in an easy-to-understand way.