At a Glance
- Tasks: Manage key enterprise accounts and build strong client relationships while identifying growth opportunities.
- Company: Join Presidio, a leader in digital solutions and AI innovation.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Collaborative culture with opportunities for continuous learning and growth.
- Why this job: Be at the forefront of technology transformation and make a real impact.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
Farringdon, England
Floor 464-65 Cowcross Street
London, GL EC1M6EG, GBR
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses – and their internal customers – to achieve more through innovation, automation, and intelligent insights.
The Role
We are seeking an experienced Account Manager to take ownership of day-to-day relationships with our key enterprise clients across a wide range of business verticals, including finance, oil and gas, retail and media. This client-facing role requires building strong customer relationships, identifying growth opportunities and ensuring customer satisfaction. The successful candidate will serve as the primary point of contact for assigned accounts, managing the full customer lifecycle from requirements gathering through to solution delivery, while proactively identifying new opportunities to expand our footprint within existing customer organisations.
- Account Management & Business Development
- Manage and develop relationships with a portfolio of key enterprise accounts
- Serve as the primary point of contact for customers' day-to-day technology requirements and queries
- Develop new pipeline of opportunities across the portfolio of propositions
- Proactively identify and pursue upsell and cross-sell opportunities across our product portfolio (hardware, software, AV solutions, managed services, cloud)
- Conduct face-to-face client meetings to understand business needs, strengthen relationships, and present relevant solutions
- Build trusted advisor relationships with key stakeholders within customer organisations
- Monitor customer satisfaction and address concerns to ensure long-term retention and account growth
- Maintain comprehensive understanding of customer business operations, technology infrastructure, and strategic objectives
- Identify triggers for additional business (technology refreshes, expansion plans, new projects)
- Work collaboratively with the business technical team on larger strategic deals and new business opportunities
- Solution Development & Technical Consultation
- Assess customer requirements and recommend appropriate technology solutions from our portfolio
- Maintain current knowledge of IT trends, including cloud technologies, AV solutions, end-user computing, and managed services
- Articulate technical concepts and solution benefits to customers in a clear, business-focused manner
- Collaborate with pre-sales and technical teams to develop tailored solutions
- Prepare accurate quotations and proposals for customer requirements
- Manage deal registration processes with vendor partners
- Coordinate project delivery with internal teams to ensure customer satisfaction
- Stakeholder Collaboration
- Support business in pursuing larger opportunities and strategic initiatives
- Liaise with internal departments (technical, projects, finance) to deliver excellent customer outcomes
- Communicate customer feedback to relevant teams to drive service improvements
- Represent the company professionally in all customer interactions
Required Skills and Professional Experience
- Experience & Skills
- Proven experience in account management, business development, or sales within the IT industry or technology sector
- Demonstrated ability to build and maintain professional client relationships
- Strong commercial awareness with ability to identify revenue opportunities
- Excellent communication and interpersonal skills, with confidence in face-to-face client meetings
- Ability to understand customer business needs and translate them into appropriate technology solutions
- Strong organisational skills with ability to manage multiple accounts and priorities
- Proficiency in Microsoft Office and CRM systems
- Technical Knowledge
- Good understanding of IT solutions including hardware, software, cloud technologies, and AV systems
- Ability to stay current with technology trends and developments
- Capability to discuss technical concepts with customers in accessible language
- Personal Attributes
- Self-motivated with strong customer service orientation
- Problem-solving mindset with attention to detail
- Team player who collaborates effectively across departments
- Commitment to continuous learning in a fast-paced technology environment
Account Manager employer: Opportunities
At Presidio, we pride ourselves on fostering a dynamic work environment that champions teamwork and innovation. As an Account Manager in Farringdon, you'll not only engage with key enterprise clients across diverse sectors but also benefit from our commitment to employee growth through continuous learning opportunities and a collaborative culture. Join us to be part of a forward-thinking team that values your contributions and empowers you to drive meaningful change in the technology landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Opportunities, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Opportunities. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Opportunities:When writing your cover letter, make sure to tailor your message specifically for Opportunities. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Opportunities
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Opportunities that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Opportunities that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Opportunities’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
