Ophelos, London-based, is building an AI-native debt-collections platform and expanding across Europe. We seek a Customer Success Manager for the Markets team to own post-launch adoption, onboard clients, and drive sustained usage while aligning with central Product and Engineering.
The role sits in a hybrid London office, requiring strong relationship skills, 8+ years in B2B SaaS, and travel to European markets 2–3 days per month.
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Customer Success Manager: AI Adoption & Growth (Hybrid, London) in City of London employer: Ophelos
At Ophelos, we pride ourselves on being an exceptional employer that champions innovation and empathy in the financial sector. Our vibrant work culture fosters collaboration and personal growth, ensuring that every team member feels valued and empowered to contribute to our mission of transforming debt management. Located in the heart of London, we offer unique opportunities for professional development and the chance to be part of a pioneering team that is making a real difference in people's lives across Europe.
