At a Glance
- Tasks: Join our dynamic team as a Prescriptions Clerk and enhance patient care.
- Company: Operose Health, a forward-thinking primary care provider in Torquay.
- Benefits: Enjoy 27 days annual leave, wellbeing services, and opportunities for professional development.
- Other info: Be part of a friendly practice serving 18,500 patients with a commitment to excellence.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Customer care experience and strong communication skills are essential.
The predicted salary is between 31686 - 38728 £ per year.
An exciting opportunity has arisen for an experienced administrator to join us at Chelston Hall Surgery in Torquay. We are looking for an enthusiastic, dedicated and highly motivated individual to join our forward-thinking, dynamic team at Chelston Hall to enhance our team and help us further develop our philosophy of integrated multi-disciplinary working. We are a friendly practice serving the local community. Our list size is approximately 18,500 patients. Help us to deliver great primary care by improving access, outcomes and patient experience.
The Prescriptions Clerk role at Chelston Hall Surgery in Torquay is a permanent position requiring 30 hours per week. The job involves acting as a key member of the team, contributing to the development and maintenance of high standards of patient services in a large local practice with around 18,500 patients. A core aspect of this role is to deliver excellent primary care, aimed at improving access, outcomes, and patient experience.
Operose Health emphasizes providing local primary care at scale, ensuring a commitment to CARE values: Caring, Ambitious, Resourceful, and Excellence. The responsibilities include maintaining confidentiality as per Data Protection and Caldicott guidelines, ensuring health and safety compliance, supporting equality and diversity, and participating in ongoing personal and professional development.
The role requires reception or customer care experience, communication skills, PC literacy, the ability to follow processes securely, and working accurately under deadlines. Experience in the NHS is favourable but not mandatory.
As a valued member of the Operose Health team, your key duties will include:
- Maintaining confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times.
- Managing health & safety and infection control as defined in the Practices Health & Safety Policy.
- Supporting, promoting and maintaining the Practices Equality & Diversity Policy.
- Participating in any training programme implemented by the practice as part of this employment.
What we look for in new colleagues:
- Reception or customer care experience is essential.
- Excellent communicator both spoken and written.
- Basic PC skills such as Word, Excel and email.
- Able to work within processes, procedures and maintain confidentiality and data security.
- Able to meet strict deadlines with accuracy and attention to detail.
- A pleasant and calm telephone manner is required.
- Previous experience working in the NHS is welcome but not essential.
How we support you:
- 27 days annual leave plus bank holidays pro rata.
- Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
- Car benefit scheme specialising in electric vehicles.
- Cycle to work scheme.
- Travel season ticket loans.
- Discount cards.
- Employee wellbeing services including free yoga videos and employee wellbeing app.
Prescriptions Clerk in Torquay employer: Operose Health
Operose Health is an exceptional employer that prioritises high-quality patient care while fostering a supportive and collaborative work environment at Silverlock Medical Practice. With a strong focus on employee development, we offer numerous growth opportunities for our staff, alongside a commitment to innovative practices that enhance both patient outcomes and professional satisfaction. Join us to be part of a forward-thinking team dedicated to transforming primary care in a vibrant community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Prescriptions Clerk in Torquay
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Operose Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Operose Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Operose Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Prescriptions Clerk in Torquay
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Operose Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Operose Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Operose Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Operose Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Operose Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Operose Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
