Bank Health Care Support Worker - SWICC in Swindon

A great opportunity has arisen to join us as a Bank Health Care Support Worker at Great Western Hospital in Swindon. You will play a key role in delivering high‑quality, person‑centred care and services to support individuals and teams. Working within a collaborative environment, you will provide essential services tailored to meet the unique needs of those we serve. Based in Swindon, you will have the flexibility to work within a model that supports both on‑site and hybrid working arrangements, depending on the nature of the role. HCRG Care Group is committed to fostering an agile and adaptable workforce to best meet the needs of our organisation and service users. Please note we are unable to offer overseas sponsorship for this role.

Main Responsibilities

• Working as a Bank Health Care Support Worker you will be a member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care.
• You will carry out a range of non‑clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner.
• Your role is to provide compassionate care, to agreed quality standards and in accordance with Trust values.
• There will be opportunities to develop your knowledge and skills, specific to your individual needs.
• Training will be provided to ensure you have the required core skills and skills set specific to your area of work.
• You will also be supported to obtain your care certificate if you do not have this qualification.

Ideal Candidate

• Able to demonstrate literacy and numeracy skills at interview assessment.
• Prior experience of providing care in a healthcare or social setting.
• Evidence of ability to work as a member of a team.
• Experience of time management and prioritising work.
• Understands and is committed to a caring approach to patients and relatives.
• Effective and appropriate communication skills both written and verbal.
• Able to complete appropriate documentation accurately.
• Demonstrate an awareness of healthcare work, policies and procedures.
• Committed to providing high quality patient care.
• IT skills, competent in Microsoft Office.
• Ability and willingness to undertake appropriate training within given time frames.
• Flexible and adaptable to change, able to work a range of shifts and moving across wards/units dependent on clinical needs.
• Able to demonstrate calm, caring patient manner and attitude.
• Enthusiasm and commitment to working within the healthcare setting.
• Willing to work in other areas of the Trust or Trust‑wide as and when required.
• Able to meet the physical and developmental demands of the role; the role is physically demanding and can include standing for prolonged periods, moving and handling patients and equipment and other healthcare related tasks.

Benefits and Support

• Self‑booking and access to all bank shifts!
• Staff are given access to all Bank shifts within their Business Unit and can self‑book providing they meet the shift requirements.
• HCRG Care Group is pleased to offer access to Wagestream – which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them.
• Working in an environment focused on the highest clinical and quality standards.
• Opportunities to work in different areas and various different services to gain new knowledge and experience.
• Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry‑leading care and quality.
• Access to our free well‑being service available 24/7/365 online and by telephone including counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self‑help, telephonic career coaching and monthly well‑being newsletters.
• Free statutory and mandatory training, as well as access to a range of courses and e‑learning to develop further skills and in‑house opportunities continuing your professional development.
• Innovative forward‑thinking culture with the opportunity to put forward your ideas to contribute to the way we work.
• You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users.
• Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectives.
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission.

About the Company

We change lives by transforming health and care. Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do. We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance, so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.