At a Glance
- Tasks: Support patient care by managing queries, appointments, and maintaining records.
- Company: Join Operose Health, a leader in compassionate primary care.
- Benefits: Enjoy 27 days leave, wellbeing services, and career development opportunities.
- Other info: Flexible hours with a supportive team environment.
- Why this job: Make a real difference in patient experiences while growing your skills.
- Qualifications: Customer care experience and basic PC skills are essential.
The predicted salary is between 13312 - 13312 £ per year.
Receptionist/Administrator role at St Luke's Health Centre. 20 hours per week (2 x 8 hour days and 1 x 6 hour day). Salary: £24,960.00 FTE; £13,312.00 pro rata. Help us to deliver great primary care by improving access, outcomes and patient experience.
Job details
- Location: St Luke's Health Centre
- Hours: 20 (2 x 8 hour days and 1 x 6 hour day)
- Salary: £24,960.00 FTE; £13,312.00 Pro rata
- Department: Operose Health
Job responsibilities
- Respond to patient queries and liaise with the primary care team; manage appointment requests; signpost patients to services; maintain patient records and confidentiality.
- Email, scan and code clinical correspondence.
- Process prescription requests.
- Utilise information systems to support efficient workflow processes.
About us
Operose Health is committed to delivering localized primary care at scale, improving access, outcomes and patient experiences. We promote a compassionate and open-minded approach to care, with a focus on transforming and evolving primary care by leveraging determination, ambition and lifelong learning.
Person specification
- Reception or customer care experience is essential; excellent spoken and written communication.
- Basic PC skills (Word, Excel, email).
- Ability to work within processes, procedures and ensure data security.
- Previous NHS experience is welcome but not essential.
Benefits
- 27 days annual leave plus bank holidays pro rata.
- Access to learning management system and annual formative clinical assessments.
- Opportunities to specialise and develop within a scale provider of primary care.
- Car benefit scheme (electric vehicles).
- Cycle to work scheme.
- Travel season ticket loans; discount cards.
- Employee wellbeing services including access to yoga videos and wellbeing app.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a Disclosure check is required by the Disclosure and Barring Service (DBS).
