At a Glance
- Tasks: Lead a multidisciplinary team to deliver high-quality sexual health services.
- Company: Join a supportive organisation dedicated to improving public health outcomes.
- Benefits: Competitive salary, discounts, flexible access to wages, and comprehensive wellbeing support.
- Other info: Opportunity for professional development and a positive, inclusive work culture.
- Why this job: Make a real impact in community health while enjoying autonomy and leadership opportunities.
- Qualifications: Experience in health or social care management with strong leadership skills.
The predicted salary is between 40000 - 45000 £ per year.
Are you an experienced Manager who wants real influence, autonomy and the chance to shape high‑quality sexual health services for local communities? We are looking for a confident and values‑led Sexual Health Service Manager to lead the Cheshire West and Chester Sexual Health Service. This is a senior leadership role where you will take full responsibility for service delivery, people leadership, performance and quality, working closely with our General Manager and Clinical Leads. This role will suit someone with a strong background in health or social care management who enjoys leading multidisciplinary teams, balancing quality with performance, and building services that are accessible, inclusive and genuinely patient‑centred.
You will join a supportive and experienced leadership team, working across an integrated sexual health service that plays a vital role in improving public health outcomes. You will have the autonomy to lead your service while being backed by a large, established organisation with strong governance, learning and wellbeing support. In return, we offer:
- A salary of £40,000 - £45,000 with access to our group pension
- Membership of My Reward Hub, giving you discounts on everyday purchases, plus cashback and voucher offers
- Access to your wages as you earn them, helping cover life’s emergencies and avoid overdraft fees or high‑interest borrowing
- Online and in‑person wellbeing support, including mental health services, financial wellbeing tools, coaching and counselling
- Access to e‑learning, bespoke career pathways and professional development through our Outstanding Learning Enterprise team
- An open, just culture where you are encouraged to share ideas, supported by ringfenced innovation funding
- The pride of working for an organisation where the majority of services are rated Good or Outstanding by the CQC
As Sexual Health Service Manager, you will lead and manage a multidisciplinary team delivering a comprehensive, high‑quality sexual health service across Cheshire West and Chester. You will be accountable for operational delivery, performance, quality, finance and workforce, ensuring services meet contractual, regulatory and patient expectations. With support from HCRG Care Group, you will act as the CQC Registered Manager, ensuring full compliance with regulatory standards and maintaining robust governance arrangements. You will foster a positive, inclusive culture where colleagues feel supported, developed and engaged, and where patient experience is at the heart of everything we do.
Key responsibilities include:
- Providing visible, values‑led leadership to clinical and non‑clinical teams
- Holding overall accountability for service performance, KPIs and quality outcomes
- Managing the service budget and financial performance, identifying risks and opportunities
- Using data, insight and feedback to drive continuous service improvement
- Ensuring services are safe, confidential, accessible and responsive to diverse communities
- Working collaboratively with Clinical Leads to support clinical governance and supervision
- Leading workforce development, including performance management, appraisals and talent development
- Building strong relationships with commissioners, partners and community organisations
- Supporting service development, innovation and strategic planning in line with public health priorities
- Representing the service at senior meetings and contractual performance reviews
Person Specification:
- Willing to obtain CQC Registered Manager status
- Significant experience leading teams within health or social care
- Proven experience managing KPIs, contracts and complex performance data
- Strong financial and budget management experience
- Excellent leadership, communication and influencing skills
- Experience implementing and leading change across services
- Demonstrable track record of delivering safe, effective and well‑governed services
- Ability to work autonomously and make sound operational and strategic decisions
- Confident using IT systems and digital reporting tools
- Full UK driving licence with access to a vehicle
- Degree or postgraduate qualification or equivalent experience
- Extensive experience in health or social care management at a senior level
- Experience leading large‑scale change or service transformation
- Knowledge of community health or sexual health services
- Experience of service marketing, innovation or business development
We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
Service Manager (Sexual Health) employer: Operose Health
Join a forward-thinking organisation that prioritises the health and wellbeing of local communities while offering you the autonomy to shape high-quality sexual health services. With a supportive leadership team, competitive salary, and extensive professional development opportunities, you'll thrive in an inclusive culture that values your contributions and encourages innovation. Experience the pride of working for a service rated Good or Outstanding by the CQC, all while making a meaningful impact in Cheshire West and Chester.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager (Sexual Health)
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for that interview! Research the organisation and its values, especially around sexual health services. Think about how your experience aligns with their mission and be ready to share specific examples of your leadership and service delivery successes.
✨Tip Number 3
Showcase your passion for patient-centred care! During interviews, emphasise your commitment to building inclusive services and improving public health outcomes. Share stories that highlight your ability to lead multidisciplinary teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation right from the start.
We think you need these skills to ace Service Manager (Sexual Health)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in health or social care management. We want to see how your skills align with the role of Sexual Health Service Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Style:As a senior leader, it’s crucial to demonstrate your values-led approach. Share examples of how you’ve fostered a positive culture and led multidisciplinary teams in the past. We’re all about patient-centred care, so let us know how you’ve put patients at the heart of your service delivery.
Highlight Your Financial Acumen:Since you’ll be managing budgets and financial performance, make sure to include any relevant experience you have in this area. We want to see how you’ve identified risks and opportunities in previous roles, so don’t shy away from sharing those details!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Operose Health
✨Know Your Stuff
Make sure you brush up on the latest trends and best practices in sexual health services. Familiarise yourself with the specific challenges and opportunities in Cheshire West and Chester, as well as the key performance indicators (KPIs) that matter for this role.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you foster a positive, inclusive culture. Think of examples where you've successfully led multidisciplinary teams and how you’ve balanced quality with performance in previous roles.
✨Be Data-Driven
Since this role involves managing complex performance data, be ready to talk about how you've used data and feedback to drive service improvements in the past. Highlight any specific metrics or outcomes you've achieved through your initiatives.
✨Engage with the Community
Demonstrate your understanding of the importance of community engagement in sexual health services. Prepare to discuss how you've built relationships with commissioners, partners, and community organisations to enhance service delivery and patient experience.