At a Glance
- Tasks: Handle patient queries and support the clinical team with administrative tasks.
- Company: Camden Health Improvement Practice, dedicated to improving health for vulnerable communities.
- Benefits: 27 days annual leave, wellbeing services, and a cycle-to-work scheme.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: Customer care experience and strong communication skills are essential.
The predicted salary is between 27838 - 27838 € per year.
Location: Camden Health Improvement Practice
Salary: £27,838.36 (pro rata)
Hours: 30 hours per week
Camden Health Improvement Practice provides primary health care for homeless people and those with substance misuse, alcohol, and mental health problems, based in the Borough of Camden. Patients are fully registered and can access a full range of general practice services. The service offers drop-in and appointment sessions.
Responsibilities
- Deal with patient queries, including sending responses
- Send emails on behalf of the clinical team where appropriate
- Resolve unmatched results and allocate appropriately
- Take safeguarding meeting minutes
- Complete administrative tasks resulting from the meetings
- Re-allocate lab results to another clinician when someone is on leave
Qualifications
- Reception or customer care experience
- Excellent verbal and written communication skills
- Basic PC skills (Word, Excel, email)
- Ability to work within processes and procedures, and maintain data security
- Previous NHS experience is welcome but not essential
Benefits
- 27 days annual leave plus bank holidays pro rata
- Access to a bespoke learning management system and annual formative clinical assessments
- Car benefit scheme specialising in electric vehicles
- Cycle-to-work scheme
- Travel season ticket loans
- Discount cards
- Employee wellbeing services, including free yoga videos and a wellbeing app
Disclosure
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check.
Senior Administrator (Maternity Cover) employer: Operose Health
Camden Health Improvement Practice is an exceptional employer, dedicated to providing vital health services to some of the most vulnerable members of our community. With a supportive work culture that prioritises employee wellbeing and professional development, staff enjoy generous benefits including 27 days of annual leave, access to a bespoke learning management system, and various wellness initiatives. Working in Camden not only offers the chance to make a meaningful impact but also provides a vibrant and diverse environment that fosters personal and career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator (Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Camden Health Improvement Practice. Know their mission and values inside out, so you can show how you fit into their team and culture.
✨Tip Number 3
Practice common interview questions related to administration and patient care. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Administrator (Maternity Cover)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Administrator role. Highlight your relevant experience in reception or customer care, and don’t forget to mention any NHS experience if you have it!
Show Off Your Communication Skills:Since excellent verbal and written communication skills are key for this role, use your application to demonstrate these. Keep your language clear and professional, and make sure to proofread for any typos!
Be Specific About Your Experience:When detailing your previous roles, be specific about your responsibilities and achievements. If you've dealt with patient queries or managed administrative tasks, share those experiences to show us you're a great fit.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Operose Health
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Administrator at Camden Health Improvement Practice. Familiarise yourself with patient queries, administrative tasks, and the importance of data security. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent verbal and written communication skills are crucial for this position, prepare examples from your past experiences where you've effectively communicated with patients or team members. Practising how to articulate these examples can help you shine during the interview.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss situations where you've resolved issues or improved processes in previous roles. Think about times when you dealt with patient queries or managed administrative challenges. Highlighting your problem-solving skills will show that you can handle the demands of the job.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the work environment, and the challenges they face. This not only shows your interest but also helps you determine if this is the right fit for you. Plus, it gives you a chance to engage with the interviewers!
