Senior Administrator

27 days annual leave plus bank holidays pro rata (Full time).

Access to our bespoke learning management systems.

The benefits of working with an at scale provider of primary care means that we have lots of opportunities for our colleagues to specialise and develop.

• Cycle to work scheme.
• Travel season ticket loans.
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other – because we CARE.

Caring: We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious: Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful: Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities: As a valued member of the Operose Health team, your key duties will include:

• Supporting the Practice Manager in ensuring the smooth running of the practice where required, helping develop efficient systems of management and delegating tasks appropriately.
• Promoting the development and maintenance of a quality learning environment throughout the practice.
• Deputising for the practice manager and being a member of the surgery team with the delegated responsibility for overseeing the day-to-day operation of the surgery. You will ensure the effective processing of all administrative work and appropriate liaison with the reception and administration team.

The Ideal Candidate: What we look for in new colleagues:

• NHS or GP Practice experience and previous use of System One is desirable.
• Reception or customer care experience is essential as well as being an excellent communicator both spoken and written.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain confidentiality and data security.
• Previous experience of working in the NHS is welcome but not essential.

About The Company: We provide local primary care, at scale. Operose Health delivers primary care to over 700,000 registered patients, across 82 locations in 16 ICB areas. We have over 250,000 attendances at our urgent care centres and support some of the most vulnerable people through our specialist GP surgeries.

Our clinical model of localised delivery allows services to concentrate on local health needs, priorities and connections - whilst benefitting from the regional and centralised support that scale provides. We transform communities and reduce health inequality. Our patients are our partners and we are committed to empowering and supporting them to lead healthier lives. We use patient feedback, our innovative data systems and scale to adapt services to meet local need, reduce health care inequality and drive integration within our neighbourhoods.

We have a unique offering in the NHS. Through our reach, innovative data systems, scale and determination, we have the capability and insight to support the NHS with access and delivery challenges. We care about our patients, our people, our communities and neighbourhoods, and the future of primary care. We are led by our values and are a trusted provider in the NHS.