At a Glance
- Tasks: Manage customer accounts, chase payments, and resolve invoice queries.
- Company: Join HCRG Care Ltd, a leading provider of community health services.
- Benefits: Competitive salary, private medical insurance, and access to discounts.
- Other info: Supportive team culture with opportunities for personal and professional growth.
- Why this job: Make a real impact on cashflow while building strong relationships.
- Qualifications: Experience in credit control and proficiency in Excel required.
The predicted salary is between 27038 - 29000 £ per year.
At HCRG Care Ltd, we’re looking for a proactive and detail-driven Credit Controller to help keep our finances running smoothly and support the delivery of vital services. If you enjoy building relationships, solving problems, and making a real impact on cashflow performance, this could be the perfect role for you.
What You’ll Be Doing
- Manage customer accounts and monitor outstanding debt
- Proactively chase payments and ensure timely collections
- Investigate and resolve invoice queries efficiently
- Prioritise collections and work closely with internal stakeholders
- Produce aged debt reports and provide updates to management
- Allocate payments and maintain accurate financial records
- Support month-end and year-end processes
- Build strong relationships with customers and colleagues
What We’re Looking For
- Confident communicating via phone and email
- Highly organised with strong attention to detail
- Able to prioritise tasks and meet tight deadlines
- Experienced in credit control, accounts receivable, or similar
- Proficient in Excel and MS Office
- A strong relationship-builder with a proactive mindset
- Experience with ERP systems (e.g. Dynamics 365 Business Central)
- Advanced Excel skills
- Interest in using AI/Copilot to improve processes
Why Join Us?
At HCRG Care, our values shape everything we do:
- We Care – We communicate, understand, and inspire
- We Think – We challenge, improve, and learn
- We Do – We take accountability and show resilience
You’ll be joining a supportive team where your contribution truly matters, with opportunities to grow your skills and make a meaningful impact and potential for cross-functional working.
Package Description
You will feel valued as Credit Controller within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- £27,038 - £29,000 annual salary with group pension
- Private medical insurance with fast access to specialists
- Free tea, coffee and milk at your base location in Runcorn
- Membership of My Reward Hub, giving you access to discounts on everyday purchases
- Access to your wages as you earn them
- Online and face to face help with your mental and physical wellbeing
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development
- An open, just culture where you’re encouraged to have and implement ideas
- The pride of working for an organisation committed to the highest clinical and quality standards
About the Company
We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
Credit Controller in Runcorn employer: Operose Health
At HCRG Care Ltd, we pride ourselves on being an exceptional employer, offering a supportive work culture where your contributions are valued and recognised. As a Credit Controller in Runcorn, you'll enjoy competitive benefits including private medical insurance, access to mental health support, and opportunities for professional development through our dedicated learning team. Join us to make a meaningful impact in the community while growing your career in a dynamic and innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Runcorn
✨Tip Number 1
Get your networking game on! Reach out to people in the finance sector, especially those who work in credit control. You never know who might have a lead or can refer you directly to hiring managers.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain how your skills in managing customer accounts and resolving queries can make a difference. Keep it concise and impactful!
✨Tip Number 3
Show off your Excel skills! If you get an interview, be prepared to discuss how you've used Excel in previous roles. Maybe even bring examples of reports you've created to demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at HCRG Care.
We think you need these skills to ace Credit Controller in Runcorn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, accounts receivable, and any relevant skills like Excel proficiency. We want to see how you can make an impact on our cashflow performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your proactive mindset and relationship-building skills. Tell us why you're excited about joining HCRG Care and how you align with our values of care, thinking, and doing.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've effectively resolved invoice queries or managed customer accounts. We love seeing candidates who can demonstrate their ability to tackle challenges head-on!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at HCRG Care!
How to prepare for a job interview at Operose Health
✨Know Your Numbers
As a Credit Controller, you'll be dealing with finances daily. Brush up on your knowledge of cash flow management and aged debt reports. Be ready to discuss how you've successfully managed customer accounts and resolved invoice queries in the past.
✨Showcase Your Relationship-Building Skills
This role requires strong relationship-building abilities. Prepare examples of how you've built rapport with customers and colleagues. Highlight any instances where your proactive approach led to successful collections or improved communication.
✨Excel at Excel
Since proficiency in Excel is essential, make sure you're comfortable discussing your advanced skills. Be prepared to talk about specific functions or tools you've used in previous roles that helped streamline processes or improve accuracy in financial records.
✨Demonstrate Your Problem-Solving Mindset
Problem-solving is key in credit control. Think of scenarios where you faced challenges, such as difficult customers or complex invoice issues, and explain how you tackled them. This will show your potential employer that you can handle the pressures of the role effectively.
