At a Glance
- Tasks: Support the Practice Manager and oversee daily operations to enhance patient care.
- Company: Join Operose Health, a leader in primary care with a caring and ambitious culture.
- Benefits: Salary up to £35,000, flexible hours, and opportunities for personal development.
- Other info: Dynamic role with opportunities for career growth and employee wellbeing services.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Experience in reception or customer care and a passion for improving healthcare.
The predicted salary is between 35000 - 35000 £ per year.
Job Overview
Salary: up to £35,000 depending on experience
Hours: 30 per week
Help us deliver great primary care by improving access, outcomes and patient experience at Operose Health. We provide local primary care on a large scale and are guided by values of Caring, Ambitious, Resourceful and Excellence.
Responsibilities
- Support the Practice Manager in the smooth running of the practice, including the development of efficient management systems and delegation of tasks.
- Oversee day‑to‑day operations of the surgery, ensuring effective processing of administrative work and liaising with the reception and administration team.
- Lead the attainment of Local and National KPIs and promote the development of reception staff, identifying training needs and supporting personal development reviews.
- Ensure effective supervision of the reception team and coordinate support services, ensuring rapid response to incoming telephone calls and taking corrective action when needed.
- Maintain confidentiality and data security while adapting to changing priorities and flexible shifts as business needs require.
Qualifications
- Essential reception/customer care experience.
- Understanding of health services and a passion for improving lives and healthcare.
- Excellent communication and organisational skills.
- Ability to work within a team and with wider colleagues.
- Adaptability to changing priorities and flexible shift work.
Support & Development
Operose Health supports employees through development opportunities, offering bespoke learning management systems, career specialisation and development opportunities, and employee wellbeing services. The organisation values reflective practices and continuous improvement in all aspects of its work.
Assistant Practice Manager in Reading employer: Operose Health
Operose Health is an exceptional employer, dedicated to delivering high-quality primary care while fostering a supportive and ambitious work environment. With a strong emphasis on employee development, we offer tailored learning opportunities and career progression, ensuring that our team members can thrive both personally and professionally. Located in Tilehurst, our practice promotes a culture of excellence and resourcefulness, making it a rewarding place for those passionate about improving healthcare outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Practice Manager in Reading
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Operose Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Operose Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Operose Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Assistant Practice Manager in Reading
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Operose Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Operose Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Operose Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Operose Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Operose Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Operose Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
