Healthcare Assistant - Sexual Health in Oldham

As a Sexual Health Healthcare Assistant, you’ll be part of our valued team based at Oldham Integrated Care Sexual Health Service. You will feel valued as a Healthcare Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £25,500 - £27,098 pro rata, dependent on experience, with access to our group pension.
• Free tea, coffee and milk at your base location.
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you.
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates.
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well as career coaching and counselling.
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise.
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year.

We are seeking a dedicated and compassionate Sexual Health Healthcare Assistant to join our team at the Oldham Integrated Care Sexual Health Service. As a Healthcare Assistant, you will play a vital role in supporting the delivery of high-quality sexual health services to our diverse patient population. Your responsibilities will include conducting non-invasive clinical tasks, such as taking patient histories, processing samples, and offering valuable information and advice on sexual health matters. You will also be instrumental in maintaining patient confidentiality, ensuring a safe and respectful environment, and helping patients access appropriate care and treatment. This is a 15-hour post based at Oldham Integrated Care Sexual Health Service. There may be a requirement to provide cover at other service sites. The role involves travelling to various locations across the service, therefore access to transport is essential. You will be expected to work flexibly to cover clinic opening hours, which may range between 8:00am and 7:00pm, with occasional shifts up to 8:00pm at spoke or peripheral clinics.

Main Responsibilities

• Follow all policies and protocols pertaining to the role, reporting any concerns or issues to lead nurses/administration manager.
• Provide first point of contact to patients assessed as requiring asymptomatic screening management.
• Undertake necessary tests including phlebotomy, urinalysis and instruction to patients regarding self-testing for STI’s and long-term conditions such as HIV (where required).
• Be willing to undergo further training that will enhance service delivery and improve outcomes for patients.
• Undertake microscopy following approved training to support the management of clinical symptoms and report findings to the clinician responsible for care.
• Assist with the correct collection and recording of specimens.
• Offer advice and education to patients regarding safe sex practices and offer information regarding further help and advice.
• Perform condom demonstration to clients and understand the importance of education.
• Perform pregnancy testing and urinalysis following instruction from clinical colleagues.
• Assist clinical staff as necessary, including recording of blood pressure, height, weight and BMI.

The Ideal Candidate

Qualifications

• NVQ Level 2 in Health & Social Care (or equivalent).
• Care Certificate (desirable).

Experience & Knowledge

• Recent experience working in a patient-facing or customer service setting.
• Previous experience within a sexual health service (desirable).
• Understanding of confidentiality, privacy, and dignity in care.
• Awareness of equality, diversity, and inclusive practices.

Skills & Abilities

• Excellent verbal and written communication, particularly with patients, carers, and multidisciplinary teams.
• Able to provide individualized, empathetic care to patients.
• Strong organisational skills with the ability to plan and prioritise workload independently.
• Attention to detail and commitment to high standards of care.

Personal Qualities

• Flexible and adaptable to changing service demands, including evenings, weekends, and outreach clinics.
• Calm under pressure with the ability to adjust to a fast‑paced environment.
• Trustworthy, patient, and compassionate.
• Professional and respectful approach to patient interactions.

Other Requirements

• Full UK driving licence and access to a car for travel between clinic bases and outreach locations.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. Safeguarding and protecting children, young people and vulnerable adults that we work with is of utmost importance. We have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.