At a Glance
- Tasks: Handle patient queries and support the clinical team with administrative tasks.
- Company: Camden Health Improvement Practice, dedicated to improving health for vulnerable communities.
- Benefits: 27 days annual leave, wellbeing services, and a cycle-to-work scheme.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: Experience in reception or customer care and strong communication skills.
The predicted salary is between 27838 - 27838 € per year.
Location: Camden Health Improvement Practice
Salary: £27,838.36 (pro rata)
Hours: 30 hours per week
Camden Health Improvement Practice provides primary health care for homeless people and those with substance misuse, alcohol, and mental health problems, based in the Borough of Camden. Patients are fully registered and can access a full range of general practice services. The service offers drop-in and appointment sessions.
Responsibilities:
- Deal with patient queries, including sending responses
- Send emails on behalf of the clinical team where appropriate
- Resolve unmatched results and allocate appropriately
- Take safeguarding meeting minutes
- Complete administrative tasks resulting from the meetings
- Re-allocate lab results to another clinician when someone is on leave
Qualifications:
- Reception or customer care experience
- Excellent verbal and written communication skills
- Basic PC skills (Word, Excel, email)
- Ability to work within processes and procedures, and maintain data security
- Previous NHS experience is welcome but not essential
Benefits:
- 27 days annual leave plus bank holidays pro rata
- Access to a bespoke learning management system and annual formative clinical assessments
- Car benefit scheme specialising in electric vehicles
- Cycle-to-work scheme
- Travel season ticket loans
- Discount cards
- Employee wellbeing services, including free yoga videos and a wellbeing app
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check.
Senior Administrator (Maternity Cover) in London employer: Operose Health
Camden Health Improvement Practice is an exceptional employer, dedicated to providing vital health services to some of the most vulnerable members of our community. With a strong focus on employee wellbeing, we offer generous annual leave, access to professional development resources, and unique benefits such as a car benefit scheme for electric vehicles and a cycle-to-work scheme. Our supportive work culture fosters growth and collaboration, making it a rewarding place to contribute to meaningful healthcare initiatives in the heart of Camden.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator (Maternity Cover) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at Camden Health Improvement Practice. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching common questions for administrative roles. Think about how your previous experience aligns with the responsibilities listed in the job description. We want you to shine!
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing your experiences. Remember, they’re looking for someone who can handle patient queries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Administrator (Maternity Cover) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Administrator role. Highlight your relevant experience in reception or customer care, and don’t forget to mention your excellent communication skills!
Showcase Your Skills:We want to see your basic PC skills in action! Mention your proficiency with Word, Excel, and email in your application. If you have any experience with NHS processes, be sure to include that too!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. This will help us see your ability to communicate effectively, which is key for this role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Operose Health
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Administrator at Camden Health Improvement Practice. Familiarise yourself with patient queries, administrative tasks, and the importance of data security. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent verbal and written communication skills are crucial for this position, prepare examples from your past experiences where you've effectively communicated with patients or colleagues. Practising how to articulate these examples can help you shine during the interview.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to resolve issues or allocate tasks efficiently. Be ready to discuss how you handled unmatched results or patient queries in previous roles. This will illustrate your ability to work within processes and procedures, which is key for this job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how they measure success in this role. This not only shows your interest but also helps you determine if the workplace is the right fit for you.