Front Desk & Admin Coordinator – Patient Care in London
Front Desk & Admin Coordinator – Patient Care

Front Desk & Admin Coordinator – Patient Care in London

London Full-Time 24960 - 24960 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage patient queries and appointments while ensuring confidentiality.
  • Company: Join Operose-Health, a leader in primary care services.
  • Benefits: Enjoy a salary of £24,960, 27 days leave, and a cycle to work scheme.
  • Other info: Great opportunity for career growth in a dynamic healthcare environment.
  • Why this job: Make a real difference in patient care and join a supportive team.
  • Qualifications: Excellent communication skills and basic PC knowledge required.

The predicted salary is between 24960 - 24960 £ per year.

Operose-Health is hiring a Receptionist/Administrator to join their team at The Potteries Surgery in the United Kingdom. The successful candidate will respond to patient queries, manage appointment requests, and maintain patient confidentiality.

Candidates should possess excellent communication skills and basic PC skills such as Word and Excel.

With a salary of £24,960 and benefits including 27 days annual leave and a cycle to work scheme, this is a fantastic opportunity to contribute to improving primary care services.

Front Desk & Admin Coordinator – Patient Care in London employer: Operose Health

Operose Health is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture at The Potteries Surgery. With generous benefits such as 27 days of annual leave and a cycle to work scheme, employees are encouraged to maintain a healthy work-life balance while contributing to meaningful improvements in primary care services. This role not only provides a competitive salary but also presents opportunities for personal and professional growth within a dynamic healthcare environment.
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Contact Detail:

Operose Health Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Desk & Admin Coordinator – Patient Care in London

Tip Number 1

Make sure to research Operose-Health and The Potteries Surgery before your interview. Knowing their values and recent developments will help you stand out and show that you're genuinely interested in the role.

Tip Number 2

Practice common interview questions related to patient care and administration. We can’t stress enough how important it is to articulate your communication skills and experience with appointment management.

Tip Number 3

Dress smartly for your interview! First impressions matter, especially in a front desk role where you'll be the face of the practice. A professional appearance can boost your confidence too.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can keep you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Front Desk & Admin Coordinator – Patient Care in London

Communication Skills
Patient Confidentiality
Appointment Management
Basic PC Skills
Microsoft Word
Microsoft Excel
Customer Service
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in patient care and administration. We want to see how your skills match the role, so don’t be shy about showcasing your communication skills and any experience with appointment management.

Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in healthcare and how you can contribute to our team at The Potteries Surgery. Keep it friendly and professional, just like we are!

Show Off Your Tech Skills: Since basic PC skills are a must, make sure to mention your proficiency in Word and Excel. If you have any experience with other software or tools that could help in managing patient queries, let us know!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Operose Health

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Front Desk & Admin Coordinator. Familiarise yourself with patient care processes and how to handle appointment requests. This will show Operose-Health that you're genuinely interested in the role.

Brush Up on Communication Skills

Since excellent communication is key for this position, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable responding to patient queries and managing difficult situations.

Show Off Your Tech Savvy

Basic PC skills are a must, so be prepared to discuss your experience with Word and Excel. Consider bringing examples of how you've used these tools in previous roles, like managing schedules or creating documents, to demonstrate your proficiency.

Emphasise Confidentiality

Patient confidentiality is crucial in healthcare. Be ready to discuss how you would handle sensitive information and maintain privacy. Sharing a specific example from your past experience can really highlight your understanding of this important aspect.

Front Desk & Admin Coordinator – Patient Care in London
Operose Health
Location: London

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