Front Desk & Admin Coordinator – Patient Care
Front Desk & Admin Coordinator – Patient Care

Front Desk & Admin Coordinator – Patient Care

Full-Time 24960 - 24960 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage patient queries and appointments while ensuring confidentiality.
  • Company: Operose-Health, dedicated to enhancing primary care services.
  • Benefits: £24,960 salary, 27 days annual leave, and a cycle to work scheme.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Join a team making a real difference in patient care.
  • Qualifications: Excellent communication skills and basic PC knowledge required.

The predicted salary is between 24960 - 24960 £ per year.

Operose-Health is hiring a Receptionist/Administrator to join their team at The Potteries Surgery in the United Kingdom. The successful candidate will respond to patient queries, manage appointment requests, and maintain patient confidentiality.

Candidates should possess excellent communication skills and basic PC skills such as Word and Excel.

With a salary of £24,960 and benefits including 27 days annual leave and a cycle to work scheme, this is a fantastic opportunity to contribute to improving primary care services.

Front Desk & Admin Coordinator – Patient Care employer: Operose Health

Operose Health is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture at The Potteries Surgery. With generous benefits such as 27 days of annual leave and a cycle to work scheme, employees are encouraged to maintain a healthy work-life balance while contributing to meaningful improvements in patient care. This role not only provides a competitive salary but also presents opportunities for personal and professional growth within the healthcare sector.
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Contact Detail:

Operose Health Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Desk & Admin Coordinator – Patient Care

Tip Number 1

Make sure to research Operose-Health and The Potteries Surgery before your interview. Knowing their values and recent developments will help you stand out and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this role involves responding to patient queries, try role-playing with a friend or family member to get comfortable with common scenarios you might face.

Tip Number 3

Don’t forget to highlight your PC skills during the interview. Be ready to discuss how you've used Word and Excel in previous roles, as this will show you're prepared for the admin side of things.

Tip Number 4

Apply through our website for a smoother process! We want to make it easy for you to land this fantastic opportunity, so take advantage of our platform to submit your application.

We think you need these skills to ace Front Desk & Admin Coordinator – Patient Care

Communication Skills
Patient Confidentiality
Appointment Management
Basic PC Skills
Microsoft Word
Microsoft Excel
Customer Service
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in patient care and administration. We want to see how your skills match the role, so don’t be shy about showcasing your communication skills and PC proficiency!

Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining Operose-Health and how you can contribute to improving primary care services. Keep it friendly and professional!

Showcase Your Soft Skills: As a Front Desk & Admin Coordinator, you'll be the first point of contact for patients. We love candidates who can demonstrate empathy, patience, and excellent communication skills in their application. Let us know how you’ve used these skills in past roles!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at Operose Health

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Front Desk & Admin Coordinator. Familiarise yourself with how to handle patient queries and manage appointment requests effectively. This will show Operose-Health that you're genuinely interested in the role.

Show Off Your Communication Skills

Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully communicated with patients or colleagues in the past. This will help demonstrate your ability to connect with others.

Brush Up on Your PC Skills

Make sure you're comfortable using Word and Excel, as these are essential tools for the job. Consider doing a quick refresher on common tasks like creating documents or managing spreadsheets. Being confident in your tech skills will give you an edge during the interview.

Prepare Questions for Them

Interviews are a two-way street, so think of some insightful questions to ask about the team and the surgery's approach to patient care. This not only shows your interest but also helps you gauge if this is the right fit for you. Plus, it makes for a more engaging conversation!

Front Desk & Admin Coordinator – Patient Care
Operose Health

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