At a Glance
- Tasks: Manage patient queries, appointments, and maintain records in a supportive healthcare environment.
- Company: Join a dedicated team at the Anchor Centre and Meridian Practice.
- Benefits: Enjoy 27 days annual leave, wellbeing services, and a cycle to work scheme.
- Other info: Great opportunities for personal growth and learning in a dynamic setting.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: Customer care experience and strong communication skills are essential.
The predicted salary is between 24960 - 24960 £ per year.
Location: Anchor Centre (30 hours) and Meridian Practice (7.5) Hours 37.5 hours per week
Salary: £24,960.00 per annum
Main Responsibilities:
- Respond to patient queries and liaise with the primary care team
- Manage appointment requests and signpost patients to services
- Maintain patient records and confidentiality
- Email, scan and code clinical correspondence
- Process prescription requests
- Use information systems to support efficient workflow
Ideal Candidate:
- Reception or customer care experience
- Excellent communication skills (spoken and written)
- Basic PC skills (Word, Excel, email)
- Ability to work within processes and maintain data security
- Previous NHS experience welcomed but not essential
Package and Benefits:
- 27 days annual leave plus bank holidays pro rata
- Bespoke learning management system and annual clinical assessments
- Car benefit scheme specialising in electric vehicles
- Cycle to work scheme
- Travel season ticket loans
- Discount cards
- Employee wellbeing services including free yoga videos and wellbeing app
Person Specification:
- Reception or customer care experience
- Excellent spoken and written communication skills
- Basic PC skills (Word, Excel, email)
- Ability to work within procedures and maintain confidentiality and data security
- Previous NHS experience welcome but not essential
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission to the Disclosure and Barring Service (formerly CRB) to check for any previous convictions.
Receptionist/Administrator in Coventry employer: Operose Health
Join our dynamic team as a Receptionist/Administrator at the Anchor Centre and Meridian Practice, where we prioritise employee wellbeing and professional growth. With 27 days of annual leave, a bespoke learning management system, and unique benefits like a cycle to work scheme and electric vehicle car benefits, we foster a supportive work culture that values your contributions and encourages career development in a rewarding healthcare environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Administrator in Coventry
✨Tip Number 1
Get to know the company! Research the Anchor Centre and Meridian Practice, and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since excellent spoken and written communication is key for this role, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when it counts.
✨Tip Number 3
Show off your tech skills! Brush up on your basic PC skills, especially Word and Excel. You might even want to prepare a quick demo of how you would manage appointment requests or process prescription requests using these tools.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm right from the start!
We think you need these skills to ace Receptionist/Administrator in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in reception or customer care. We want to see how your skills match the job description, so don’t be shy about showcasing your communication skills and any NHS experience you might have!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Receptionist/Administrator role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid jargon and make sure your key skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Operose Health
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Receptionist/Administrator. Familiarise yourself with managing appointment requests, handling patient queries, and maintaining confidentiality. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Prepare examples from your past experiences where you've successfully communicated with patients or colleagues. This will demonstrate your ability to handle queries effectively and maintain a professional tone.
✨Brush Up on Basic PC Skills
Make sure you're comfortable with basic PC skills like Word, Excel, and email. You might be asked about your experience with these tools during the interview. Consider doing a quick refresher on how to use them efficiently, as this will show that you're ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, patient care processes, or any training opportunities available. This not only shows your enthusiasm for the role but also helps you gauge if the workplace is the right fit for you.
