Community Healthcare Assistant - SW Surrey

As a Community Healthcare Assistant, you will be part of our valued team within our Surrey Child and Family Health Services, with access to:

• Starting salary from £26,712 (FTE) with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open and just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year.

We are seeking a compassionate Community Healthcare Assistant to join our Healthy Family Team, supporting children, young people, and their families across homes, schools, early years settings, clinics, and the wider community. The role involves assisting in the delivery of universal, targeted, and specialist services, providing high-quality, evidence-based care to improve health outcomes. Working under the supervision of qualified professionals, the post holder will carry out assigned tasks and may adapt care packages based on individual progress and needs.

Our Healthy Family Team supports our Surrey Children and Family Health service and you will be based at one of our Office Hubs across Surrey with the opportunity for hybrid working. HCRG Care Group is a flexible‑first employer, whilst you will have an office base, our teams are agile and work in flexible/hybrid arrangements.

Main Responsibilities

• Deliver care and support to children, young people, and families across homes, schools, early years settings, clinics, and community venues, under the supervision of qualified professionals.
• Assist with assessment, review, and progress monitoring using structured tools and feedback to qualified staff.
• Support universal, targeted, and specialist programmes, including the Healthy Child Programme, health promotion initiatives, and group interventions.
• Run, coordinate, and support training, workshops, and group sessions for children, families, and professionals.
• Build and maintain effective relationships with families, schools, and multidisciplinary teams; provide guidance and support as needed.
• Maintain accurate, contemporaneous records and documentation in line with organisational and national standards; support administrative tasks.
• Follow safeguarding procedures, identify risks, elevate concerns, and participate in safeguarding supervision.
• Use clinical reasoning to implement interventions, make referrals, and adapt care packages to individual needs and outcomes.
• Ensure safe use, storage, and transportation of equipment and resources; contribute to service audits, quality improvement, and policy development.
• Participate in professional development, supervision, appraisal, and training of students, junior staff, and new team members.
• Work flexibly across services and settings, manage own caseload, and adhere to organisational policies, procedures, and lone working guidelines.

Ideal Candidate

• Good general education (minimum 4 GCSEs including Maths and English) or equivalent.
• NVQ Level 4, CACHE Level 3, BTEC in Child Care, or at least 2 years’ relevant experience with children.
• Experience working in a team and with multi‑agency partners.
• Understanding of confidentiality, safeguarding, and information governance.
• Strong organisational, time management, IT, and communication skills.
• Ability to work independently within guidelines and respond appropriately to children and families in challenging situations.
• Ability to assess, analyse, and manage risk.
• Willingness to learn, undertake training, and adapt to changing practices.
• Diploma or Degree in Health and Social Care.
• Experience in NHS, early years, or community settings.
• Experience working in a multi‑agency team.
• Other requirements: the successful applicant will need to be a car driver and access to car insured for work purposes.