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- Tasks: Assist patients and support team members in a healthcare setting.
- Company: Join Operose Health, a leader in patient care and compliance.
- Benefits: Enjoy competitive pay, NHS pension, paid leave, and career development opportunities.
- Why this job: Make a real impact on patient care while developing your skills in a supportive environment.
- Qualifications: Experience in Primary Care and phlebotomy is essential; excellent communication skills required.
- Other info: Must be adaptable, empathetic, and able to handle confidential information.
Keys duties will include:
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To assist with patient duties as required and support other team members.
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To assist the NP/PN and/or Registered Manager with duties related to CQC outcomes, ensuring compliance is maintained.
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Experience in a Primary Care setting and phlebotomy is essential
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An understanding of confidentiality is required and the ability to use own judgment
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The post holder must be an excellent communicator both spoken and written
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The post holder must be well presented and wear a uniform in line with Operose Health requirements
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Must be able to relay clinical information clearly
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Must have PC skills ideally will be able to use basic Word, Excel and e-mail s
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Must be comfortable with following processes/procedures
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Should be personable, polite and patient.
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Needs to have an empathy with patients, some of whom may not be so patient or polite due to anxiety
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Ability to remain calm in sometimes fraught circumstances
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Needs to be sensitive when dealing with confidential issues
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Needs to apply common sense when dealing with situations which do not fit the norm
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Must be adaptable and comfortable dealing with changing priorities and be a team player
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Must be able to assess their own competency
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Must be aware of the professional boundaries they are working to and highlight any areas of required development
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Competitive hourly remuneration
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NHS Pension
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Accrued paid annual leave
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EAP We Care
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Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
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Varied opportunities for career development within our wider organisation
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer’s application process.
Bank Healthcare Assistant employer: Operose Health
Contact Detail:
Operose Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Healthcare Assistant
✨Tip Number 1
Familiarize yourself with the CQC outcomes and compliance requirements. Understanding these will not only help you in the interview but also show that you're proactive and knowledgeable about the role.
✨Tip Number 2
Brush up on your communication skills, especially in relaying clinical information. Practice explaining medical terms in simple language, as this will be crucial when interacting with patients and team members.
✨Tip Number 3
Demonstrate your adaptability by preparing examples of how you've successfully handled changing priorities in previous roles. This will highlight your ability to remain calm and effective under pressure.
✨Tip Number 4
Showcase your empathy and understanding of patient care during the interview. Share experiences where you've dealt with anxious or difficult patients, emphasizing your patience and sensitivity.
We think you need these skills to ace Bank Healthcare Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Bank Healthcare Assistant position. Understand the key duties and required skills, such as experience in a Primary Care setting and phlebotomy.
Highlight Relevant Experience: In your application, emphasize any relevant experience you have in healthcare settings, particularly in patient care and phlebotomy. Use specific examples to demonstrate your skills and competencies.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure that your written application reflects your ability to communicate clearly and effectively. Pay attention to grammar and structure.
Demonstrate Empathy and Adaptability: In your cover letter or personal statement, illustrate your ability to empathize with patients and remain calm under pressure. Provide examples of how you've handled challenging situations in the past.
How to prepare for a job interview at Operose Health
✨Show Your Empathy
During the interview, emphasize your ability to empathize with patients. Share examples of how you've handled difficult situations with patience and understanding, as this is crucial in a healthcare setting.
✨Demonstrate Communication Skills
Be prepared to discuss your communication style. Practice explaining clinical information clearly and concisely, as effective communication is key in this role.
✨Highlight Your Experience
Make sure to mention your experience in a Primary Care setting and any phlebotomy skills you possess. Specific examples of your past work will help illustrate your qualifications.
✨Adaptability is Key
Discuss your ability to adapt to changing priorities and how you handle stressful situations. Providing examples of your flexibility and teamwork will show that you're a great fit for the dynamic environment.
