# Vacancies ARRS Care Co-ordintor## Job IntroductionJob Title: Care Coordinator Location: Trowbridge Surgery, Hackney Hours: 30 hours Salary: £25,903.64 - Pro-rated Responsible to: Practice ManagerJob PurposeTo provide care coordination and administrative support to patients, helping them access appropriate services and ensuring effective communication between patients, the practice and wider healthcare services.The Care Coordinator will also support the wider practice team with telephone calls, reception duties and general administrative tasks when required.Key Responsibilities* Coordinate care and support for patients, particularly those requiring additional support.* Contact patients by telephone to arrange appointments, follow-ups and appropriate services.* Work with GPs, nurses, pharmacists and other members of the practice team to support patient care.* Signpost patients to appropriate health, social care and community services.* Maintain accurate and up-to-date patient records.* Make and receive telephone calls and deal with patient queries appropriately.* Provide reception cover, including welcoming patients and supporting the front desk when required.* Assist with general administrative duties, including filing, scanning, referrals and processing documents.* Support the practice with PCN and practice projects and initiatives.* Maintain confidentiality and comply with practice policies, GDPR and information governance requirements.* Work as part of the wider practice and PCN team to improve patient access and experience.* Undertake any other reasonable duties required by the Practice Manager.Person SpecificationEssential:* Good communication and interpersonal skills.* Organised and able to manage workload effectively.* Good IT and administrative skills.* Ability to work independently and as part of a team.* Professional, friendly and approachable manner.* Understanding of confidentiality and handling sensitive patient information.* Willingness to support reception, telephone and administrative duties as part of the role.Desirable:* Previous experience within a GP practice, NHS or healthcare setting.* Experience of care coordination or working with patients requiring additional support.* Knowledge of EMIS or other primary care systems.* Understanding of PCN services and local community services.Apply+−Leaflet | OpenStreetMap contributors### ARRS Care Co-ordintor* **Salary** £25903 - £25903* **Salary Frequency** Annual* **Job Reference** HCRGCG/TP/165869/20544* **Contract Type** Permanent - Part Time* **Closing Date** 8 October, 2026* **Job Category** Operose - Healthcare Assistant* **Business Unit** OH - Trowbridge Surgery* **Location** Southwark, United Kingdom* **Job Posted Date** 8 September, 2026 #J-18808-Ljbffr
ARRS Care Co-ordintor employer: Operose Health Ltd
Operose Health Ltd is an exceptional employer, offering a supportive work culture that prioritises high-quality patient care and professional growth. Located in Harrow, the role of GP Clinician not only provides competitive remuneration but also includes comprehensive benefits such as full indemnity cover and opportunities for continuous development within a large NHS provider, making it an ideal environment for those looking to make a meaningful impact in primary care.
