Transport Area Manager, TAP in Weybridge

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As a Transportation Area Manager, you will be the responsible and accountable leader for a team of associates in a cluster within the UK (The Transportation Associate Program - TAP is active in MAN, BHX, EMA and LBA with further expansion plans. Job location will be discussed through the interview process). You will own the operations and engagement of your shift with the aim to optimize associates' experience and performance in hand with load planning and efficiency, with a focus on Safety. This team is entrepreneurial, wear many hats, and work in a highly collaborative environment. If you have a safety focused, customer obsessed transportation and logistics industry background which carries with it experience of working in a fast paced, ever changing and ambiguous environment we would love to hear from you.

Key job responsibilities

• You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standards, commit to all safety programs and compliance to ensure a safe work environment for all associates.
• You’ll ensure your team is engaged and motivated, with a culture of ownership and high performance.
• You’ll work with cross-functional teams.
• You’ll uphold Amazon’s high standards of process quality.
• You’ll strive to improve and streamline processes, diving deep to find root causes quickly.
• You’ll become a subject matter expert on processes and activities.
• You’ll actively share and promote best practices with your colleagues and network.
• You’ll find practical and simple solutions to complex problems without sacrificing quality or core functionality.
• You’ll think analytically about project management.
• You’ll provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback.
• You’ll communicate daily metrics and report exceptions.
• You’ll act as the responsible and accountable person in respect of the Operator License (O License).
• You’ll prepare and participate in Operations daily calls to communicate your team's performance to TOM leadership.
• You’ll require extensive travel within your cluster.
• You’ll ensure fleet and driver compliance through active monitoring and reporting.

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

The Transportation Associate Programme (TAP) is a Programme within EU Amazon Transportation Services (ATS). TAP scope is to execute shunting and short distance over the road driving with Amazon Associates drivers. TAP vision is to provide a world-class employment experience in a modern technology driven environment that puts safety first. TAP mission is to provide a safe, sustainable, profitable, and best in class transport operations that supports Amazon’s growth, and to offer AA a new career opportunity.

Qualifications

• Advanced degree, or Bachelor's degree.
• Experience in transportation or supply chain within a high-volume logistics, manufacturing or engineering environment.
• Experience using data to make business decisions and manage training efforts.
• Experience with performance metrics and process improvement and Lean techniques.
• Experience prioritising and handling multiple assignments at any given time while maintaining commitment to deadlines.
• Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner.
• Experience in English-language communication skills, both written and verbal.
• Master's degree in operations research, applied mathematics, theoretical computer science, or equivalent, or experience working for Amazon or any Amazon subsidiary or affiliate.
• Hold a Transport Managers Certificate of Professional Competence (CPC) National and International.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.