At a Glance
- Tasks: Lead a team to ensure smooth operations and drive safety and productivity.
- Company: Join Amazon, a global leader in customer fulfilment and innovation.
- Benefits: Competitive salary, diverse work environment, and opportunities for growth.
- Other info: Dynamic workplace with a focus on inclusivity and career advancement.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in people management and data analysis; degree preferred but not required.
The predicted salary is between 40500 - 49500 £ per year.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.
Key job responsibilities:
- Create, oversee, and drive a culture of safety and wellbeing.
- Analyse and implement changes to keep quality and productivity at a consistently high level.
- Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility.
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
- Work collaboratively with management-level colleagues to standardise shift practices.
A day in the life:
You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.
About the team:
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.
Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset.
Basic qualifications:
- Experience in people management and team development.
- Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner.
- Experience using data analysis to drive business decisions.
- Experience in English-language communication skills, both written and verbal.
- A degree.
- Experience with Lean or Six Sigma analytical techniques.
- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent.
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our website for more information.
Area Manager, FC Operations in Wakefield employer: Operations
Amazon is an exceptional employer, offering a dynamic work environment where innovation and efficiency are at the forefront of our operations. As an Area Manager, you will benefit from a culture that prioritises safety and employee wellbeing, alongside ample opportunities for professional growth and development within a diverse team. Our Fulfilment Centres are not just the heart of our logistics network; they also provide a unique chance to lead impactful projects that enhance productivity and service quality, making your role both meaningful and rewarding.
