At a Glance
- Tasks: Lead and manage care homes, ensuring compliance and high-quality patient care.
- Company: Dynamic care provider with a focus on enriching elderly lives.
- Benefits: Competitive salary, performance bonuses, car allowance, and private medical insurance.
- Other info: Join a growing company with opportunities for career advancement.
- Why this job: Make a real difference in residents' lives while driving operational success.
- Qualifications: Experience in multi-site care management and a Level 5 Diploma in Leadership for Health and Social Care.
The predicted salary is between 55000 - 55000 £ per year.
Our Client are looking for an operations manager, to ensure regulatory compliance, and manage budgets. This role balances high-quality patient care with financial success.
Key Responsibilities
- Quality and Compliance: Inspect sites and audit care processes. Ensure homes meet the Care Quality Commission (CQC) rules (or local regulatory standards). Handle clinical risks, safeguarding, and incident reporting. Maintain quality issues around individual properties. Implement structural scheduling and outcome focused.
- Leadership and Development: Mentor, coach, and support individual Registered Care Home Managers. Assist with hiring, training, and retaining top staff.
- Financial Management: Manage regional or multi-site budgets. Track Key Performance Indicators (KPIs) to measure success (like profit margin goals or 95% occupancy rate). Control costs for staffing, food, and medical supplies.
- Stakeholder Relations: Build strong relationships with residents, their families, and local healthcare authorities. Market the care home to boost occupancy.
Qualifications
- Multi-site management experience in a healthcare setting.
- A relevant management degree or a Level 5 Diploma in Leadership for Health and Social Care.
The group is also exploring purchasing and building Learning Difficulty Care Homes adjacent or nearby existing operations. The group will also explore opening home care divisions in the south coast and is expanding into further care facilities.
The Role
As the Operations Manager, you will hold overall accountability for the regulatory success, care standards, and commercial performance of all 96 beds. You will serve as a strategic mentor to our three on-site Registered Managers, ensuring each home achieves or maintains a minimum 'Good' CQC rating under the new Single Assessment Framework. This is a field-based role requiring regular weekly travel across West Sussex and Hampshire.
What We Are Looking For
- A proven track record in multi-site care management or an exceptional, senior Registered Manager looking to step up.
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
- Deep knowledge of CQC compliance requirements.
- Strong commercial acumen with experience managing multi-site profit and loss (P&L) accounts.
- A valid UK Driving License with access to a vehicle for travel between sites.
Benefits & Rewards
- Competitive base salary
- Performance-related annual bonus
- Car allowance or company vehicle options
- Private medical insurance
- Enrolment in the company pension scheme
Residential Operations Manager (Care Homes) in Southampton employer: Operations Resources
Our client is an exceptional employer, offering a supportive and enriching work environment for the Residential Operations Manager role on the beautiful South Coast of England. With a strong focus on quality patient care, employee development, and financial success, the company provides competitive salaries, performance bonuses, and opportunities for professional growth while fostering a culture of mentorship and collaboration among its dedicated staff.
