At a Glance
- Tasks: Join us as an IT Technician to swap out EPOS equipment for top retail brands.
- Company: Be part of a dynamic team providing essential tech support across Essex.
- Benefits: Enjoy a fully expensed company van, overtime pay, and private medical insurance.
- Why this job: Gain hands-on experience in tech while working with well-known brands and flexible hours.
- Qualifications: Must have a full manual driverβs licence and confidence in PC hardware.
- Other info: Training on EPOS hardware provided; work 5 days a week with overtime opportunities.
The predicted salary is between 30000 - 42000 Β£ per year.
Job Description
IT Technician / Computer Hardware Engineer to do Field Service
EPOS Field Service Engineer
Looking for someone confident on PC hardware to undertake swap outs of IT and EPOS equipment (electronic point of sale – till systems) for well-known retail brands across Kent, an ideal home location would be around the Bromley, Dartford / BR or DA Postcode area.
You must have a full manual driver’s licence to apply for this role.A fully expensed company van is provided.
You will be required to drive to multiple sites per day, to attend field service calls on the IT and EPOS equipment in the client's customer's stores.
Training on EPOS hardware will be given.
The role requires work 5 days out of 7 to cover Saturday and Sunday, on 1 in 2 Saturdays, 1 in 3 Sundays.
Standard hours 0900 – 17:30, overtime is paid outside of this.
Package of £28503 + Van + overtime; made up of a Basic salary of £26200 basic + Outer London Weighting £1350 and shift / rotation on call payments of around £953 per annum.
You will be the Evening On Call Engineer, currently 1 week in 6, where you work 12:00 – 20:00 + emergency on call until 22:00.
This is a 40 hours per week full time PAYE contract.
For any additional hours worked, overtime is paid at x1.5 Mon – Saturday and x2 Sunday and bank holidays (most Engineers do £3000 per annum in overtime).
This is a full-time permanent job with a fully expensed company van (with personal use), pension, paid holiday, and private medical insurance.
IT Technician / Computer Hardware Engineer to do Field Service employer: Operations Resources
Contact Detail:
Operations Resources Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land IT Technician / Computer Hardware Engineer to do Field Service
β¨Tip Number 1
Familiarise yourself with common EPOS systems and hardware. Knowing the ins and outs of these systems will not only boost your confidence but also impress us during any discussions or interviews.
β¨Tip Number 2
Make sure to highlight your driving experience and any relevant certifications. Since a full manual driver's licence is essential for this role, showcasing your reliability on the road can set you apart from other candidates.
β¨Tip Number 3
Network with professionals in the IT and EPOS field. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, which can significantly enhance your chances of landing the job with us.
β¨Tip Number 4
Be prepared to discuss your problem-solving skills and past experiences in field service roles. We value candidates who can demonstrate their ability to troubleshoot effectively and manage multiple tasks while on the go.
We think you need these skills to ace IT Technician / Computer Hardware Engineer to do Field Service
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience with PC hardware and field service roles. Include specific examples of past work with IT and EPOS equipment, as well as any technical skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your confidence in handling IT and EPOS systems. Mention your willingness to travel and your full manual driverβs licence, as these are crucial for the role. Personalise it to reflect your enthusiasm for working with well-known retail brands.
Highlight Availability: Clearly state your availability to work the required hours, including weekends and on-call shifts. This shows your commitment to the role and helps the employer see you as a suitable candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an IT Technician role.
How to prepare for a job interview at Operations Resources
β¨Show Your Technical Skills
Make sure to highlight your experience with PC hardware and EPOS systems during the interview. Be prepared to discuss specific examples of past work or projects that demonstrate your technical expertise.
β¨Demonstrate Problem-Solving Abilities
Field service roles often require quick thinking and problem-solving on the spot. Prepare to share instances where you've successfully resolved technical issues, especially in a customer-facing environment.
β¨Know the Company and Its Clients
Research the retail brands that the company works with. Understanding their business and how your role as an IT Technician will support them can give you an edge in the interview.
β¨Be Ready for Practical Questions
Expect practical questions or scenarios related to field service tasks. Brush up on common issues faced in IT and EPOS equipment, and think through how you would approach these challenges in real-time.