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- Tasks: Join us as an IT Technician to swap out EPOS equipment for top retail brands.
- Company: Be part of a dynamic team providing essential tech support across Essex.
- Benefits: Enjoy a fully expensed company van, overtime pay, and private medical insurance.
- Why this job: Gain hands-on experience in tech while working with well-known brands and flexible hours.
- Qualifications: A full manual driver’s licence is required; confidence in PC hardware is a must.
- Other info: Training on EPOS hardware provided; work 5 days a week with opportunities for overtime.
The predicted salary is between 26200 - 30000 £ per year.
Job Description
IT Technician / Computer Hardware Engineer to do Field Service
EPOS Field Service Engineer
Looking for someone confident on PC hardware to undertake swap outs of IT and EPOS equipment (electronic point of sale – till systems) for well-known retail brands across Essex, an ideal home location would be around the Colchester, Braintree or the Ipswich area.
You must have a full manual driver’s licence to apply for this role.A fully expensed company van is provided.
You will be required to drive to multiple sites per day, to attend field service calls on the IT and EPOS equipment in the client's customer's stores.
Training on EPOS hardware will be given.
The role requires work 5 days out of 7 to cover Saturday and Sunday, on 1 in 2 Saturdays, 1 in 3 Sundays.
Standard hours 0900 – 17:30, overtime is paid outside of this.
Package of £27153 + Van + overtime; made up of a Basic salary of £26200 and shift / rotation on call payments of around £953 per annum.
You will be the Evening On Call Engineer, currently 1 week in 6, where you work 12:00 – 20:00 + emergency on call until 22:00.
This is a 40 hours per week full time PAYE contract.
For any additional hours worked, overtime is paid at x1.5 Mon – Saturday and x2 Sunday and bank holidays (most Engineers do £3000 per annum in overtime).
This is a full-time permanent job with a fully expensed company van (with personal use), pension, paid holiday, and private medical insurance.
IT Technician / Computer Hardware Engineer to do Field Service employer: Operations Resources
Contact Detail:
Operations Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician / Computer Hardware Engineer to do Field Service
✨Tip Number 1
Familiarise yourself with common EPOS systems and hardware. Since training will be provided, showing a proactive interest in learning about these systems can set you apart during the interview.
✨Tip Number 2
Highlight your driving experience and any previous field service roles. Being able to demonstrate your reliability and ability to manage time effectively while travelling to multiple sites is crucial for this position.
✨Tip Number 3
Prepare to discuss your troubleshooting skills. Be ready to share examples of how you've resolved technical issues in the past, as this will showcase your problem-solving abilities in real-world scenarios.
✨Tip Number 4
Research the retail brands you'll be working with. Understanding their specific needs and challenges can help you tailor your responses during the interview and show that you're genuinely interested in the role.
We think you need these skills to ace IT Technician / Computer Hardware Engineer to do Field Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with PC hardware and field service roles. Include specific examples of past work with IT and EPOS equipment, as well as any technical skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your confidence in handling IT and EPOS systems. Mention your willingness to travel and your full manual driver’s licence, as these are crucial for the role.
Highlight Availability: Clearly state your availability to work weekends and your flexibility regarding on-call duties. This shows that you understand the job requirements and are committed to meeting them.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an IT Technician role.
How to prepare for a job interview at Operations Resources
✨Show Your Technical Skills
Be prepared to discuss your experience with PC hardware and EPOS systems. Bring examples of past work or projects that demonstrate your technical abilities, as this role heavily relies on hands-on skills.
✨Demonstrate Problem-Solving Abilities
Field service roles often require quick thinking and effective problem-solving. Be ready to share specific instances where you successfully diagnosed and resolved technical issues in a timely manner.
✨Highlight Your Driving Experience
Since the job involves travelling to multiple sites, emphasise your driving experience and any relevant qualifications. Mention your full manual driver’s licence and any previous roles that required travel.
✨Prepare for Shift Work Questions
This position requires flexibility with working hours, including weekends. Be honest about your availability and willingness to work shifts, and consider discussing how you manage work-life balance in such roles.
