At a Glance
- Tasks: Join us as an IT Technician to swap out EPOS equipment for top retail brands.
- Company: Be part of a dynamic team serving well-known retailers across Scotland.
- Benefits: Enjoy a fully expensed company van, pension, paid holidays, and private medical insurance.
- Why this job: Gain hands-on experience in tech while working with leading brands in a supportive environment.
- Qualifications: Must have confidence in PC hardware and a full manual driver’s licence.
- Other info: Flexible hours with overtime opportunities and on-call pay to boost your earnings.
The predicted salary is between 30100 - 35000 £ per year.
Looking for someone confident on PC hardware to undertake swap outs of IT and EPOS equipment (electronic point of sale - till systems) for well-known retail brands mostly in the East Central belt of Scotland. Applicants should ideally live in the EH postcode area within a 45 min drive of Edinburgh.
You must have a full manual driver’s licence to apply for this role. A fully expensed company van is provided. You will be required to drive to multiple sites per day to attend field service calls on the IT and EPOS equipment in the client's customer stores. Training on EPOS hardware will be given.
The role requires work 5 days out of 7 to cover Saturday and Sunday, on 1 in 2 Saturdays, 1 in 3 Sundays. Standard hours are 09:00 - 17:30, overtime is paid outside of this. Basic salary of £26,200 + Van, Pension etc and shift/rotation.
You will be the Evening On Call Engineer 24/7, 1 week in 4. Standard hours for the on call week will be 20:00 - 00:00, 4 hours as standard working hours, then on call from 00:00 - 08:00. This attracts on call payment of an additional £3,900 per annum (this takes the likely annual earnings to £30,100 + any overtime).
This is a 40 hours per week full time PAYE contract. For any additional hours worked, overtime is paid at x1.5 Mon - Saturday and x2 Sunday and bank holidays (most Engineers do £3,000+ per annum in overtime). This is a full-time permanent job with a fully expensed company van (with personal use), pension, paid holiday, and private medical insurance.
IT Technician / Computer Hardware Engineer to do Field Service employer: Operations Resources
Contact Detail:
Operations Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician / Computer Hardware Engineer to do Field Service
✨Tip Number 1
Familiarise yourself with common EPOS systems and their components. Understanding the hardware and software used in these systems will give you an edge during interviews and help you demonstrate your technical knowledge.
✨Tip Number 2
Network with professionals in the IT and retail sectors. Attend local meetups or online forums to connect with others who work in field service roles. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for practical assessments by practising common troubleshooting scenarios. Being able to quickly diagnose and fix issues on the spot will showcase your skills and confidence to potential employers.
✨Tip Number 4
Highlight your driving experience and flexibility in your conversations. Since this role requires travel to multiple sites, emphasising your reliability and willingness to work weekends can make you a more attractive candidate.
We think you need these skills to ace IT Technician / Computer Hardware Engineer to do Field Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with PC hardware and field service roles. Emphasise any previous work with IT or EPOS systems, as well as your driving experience, especially if you live in the EH postcode area.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and mention your confidence in handling IT and EPOS equipment. Discuss your ability to work flexible hours and your willingness to be on call, as this is a key aspect of the job.
Highlight Relevant Skills: Clearly outline your technical skills related to computer hardware and any customer service experience. Mention your full manual driver’s licence and your readiness to travel to multiple sites, as these are essential for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Technician role.
How to prepare for a job interview at Operations Resources
✨Know Your Hardware
Make sure you brush up on your knowledge of PC hardware and EPOS systems. Be prepared to discuss specific components, troubleshooting techniques, and any relevant experience you have with similar equipment.
✨Demonstrate Your Driving Skills
Since a full manual driver’s licence is required, be ready to talk about your driving experience. Highlight any previous roles where you had to travel to multiple sites, as this will show your ability to manage time effectively.
✨Flexibility is Key
This role requires working weekends and being on call. Show your willingness to adapt to these requirements by discussing your availability and any past experiences that demonstrate your flexibility in work schedules.
✨Ask About Training Opportunities
Since training on EPOS hardware will be provided, express your eagerness to learn. Ask questions about the training process and how it will help you excel in the role, showing that you are proactive about your professional development.