IT Support Engineer

IT Support Engineer

London Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide technical support and troubleshoot IT systems daily.
  • Company: Join a dynamic team focused on operational efficiency and compliance.
  • Benefits: Enjoy a competitive salary and a structured work schedule.
  • Why this job: Be part of a supportive culture while making a real impact on IT operations.
  • Qualifications: Candidates should have relevant IT experience and live near Wembley.
  • Other info: This is an office-based role with immediate start available.

The predicted salary is between 28000 - 42000 £ per year.

Job Description

IT Support Engineer

Contract till 30th November, £35,000 Pro Rata

To provide technical support and troubleshooting for IT systems and infrastructure. This role involves managing hardware lifecycle activities including auditing, relocating, and decommissioning IT equipment, ensuring compliance with company policies and maintaining operational efficiency across all sites. Supporting BAU and Project work at our Wembley office with the additional requirement to support a new satellite office in Uxbridge.

Must be able to start immediately.

Office based role, Monday – Friday 09:00 – 17:00.

Candidates must live within a reasonable commute of Wembley.

IT Support Engineer employer: Operations Resources

As an IT Support Engineer at our Wembley office, you will join a dynamic team that values collaboration and innovation, providing you with the opportunity to enhance your technical skills while supporting critical IT infrastructure. We offer a supportive work culture that prioritises employee growth through ongoing training and development, alongside competitive benefits that ensure a healthy work-life balance. With the added advantage of working in a vibrant location close to Uxbridge, you will be part of a forward-thinking company committed to operational excellence and employee satisfaction.
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Contact Detail:

Operations Resources Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Engineer

✨Tip Number 1

Familiarise yourself with the specific IT systems and infrastructure used at StudySmarter. Research our current technologies and tools to demonstrate your knowledge during the interview.

✨Tip Number 2

Highlight any previous experience you have with hardware lifecycle management. Be prepared to discuss how you've successfully managed equipment audits, relocations, or decommissioning in past roles.

✨Tip Number 3

Show your problem-solving skills by preparing examples of how you've tackled technical issues in the past. This will help us see your approach to troubleshooting and support.

✨Tip Number 4

Since this role requires immediate availability, make sure to communicate your readiness to start right away. Being flexible and available can give you an edge over other candidates.

We think you need these skills to ace IT Support Engineer

Technical Support
Troubleshooting Skills
Hardware Lifecycle Management
IT Equipment Auditing
Compliance Knowledge
Operational Efficiency
BAU Support
Project Support
Communication Skills
Problem-Solving Skills
Time Management
Customer Service Orientation
Team Collaboration
Adaptability to New Technologies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in IT support and troubleshooting. Include specific examples of hardware lifecycle management and any compliance-related tasks you've handled.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and mention your ability to start immediately. Discuss your familiarity with both BAU and project work, and how you can contribute to the Wembley and Uxbridge offices.

Highlight Technical Skills: Clearly list your technical skills related to IT systems and infrastructure. Mention any specific tools or software you are proficient in that would be beneficial for this role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Support Engineer.

How to prepare for a job interview at Operations Resources

✨Know Your Technical Stuff

Brush up on your technical knowledge related to IT systems and infrastructure. Be prepared to discuss troubleshooting methods and hardware lifecycle management, as these are key aspects of the role.

✨Showcase Your Problem-Solving Skills

Prepare examples of past experiences where you successfully resolved IT issues. Highlight your approach to diagnosing problems and how you ensured compliance with company policies during these situations.

✨Understand the Company Culture

Research the company’s values and work environment. Being able to demonstrate that you align with their culture can set you apart from other candidates.

✨Ask Insightful Questions

Prepare thoughtful questions about the role, team dynamics, and future projects. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

IT Support Engineer
Operations Resources
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