At a Glance
- Tasks: Provide 1st line IT support and resolve technical issues for users across the UK.
- Company: Join Operations Resources, a supportive team dedicated to helping others.
- Benefits: Training provided, Monday to Friday schedule, and potential weekend shifts.
- Other info: Office-based role in Cardiff with opportunities for growth and development.
- Why this job: Kickstart your IT career with hands-on experience and training in a dynamic environment.
- Qualifications: No prior experience needed; just a passion for technology and helping others.
The predicted salary is between 22000 - 28000 £ per year.
Operations Resources is seeking an IT Helpdesk 1st Line Technical Support professional to assist thousands of users across the UK. This role involves handling a variety of technical issues, performing tasks like password resets, and logging complex calls for escalation.
The position is office-based in Pentwyn, Cardiff, requiring you to live within a reasonable distance. Training is provided for those with less experience, and the role entails a Monday to Friday schedule, with potential weekend rotation.
First-Line IT Helpdesk Support — Office-Based, Training Included employer: Operations Resources
Operations Resources is an excellent employer, offering a supportive work culture that prioritises employee development and growth. With comprehensive training provided for all levels of experience, you will have the opportunity to enhance your skills while working in a dynamic office environment in Pentwyn, Cardiff. Enjoy a balanced Monday to Friday schedule with potential weekend shifts, all while being part of a team dedicated to delivering exceptional IT support to users across the UK.
