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For Companies At a Glance
- Tasks: Lead pricing and contract management for exciting IT services projects.
- Company: Join a dynamic Managed Services Provider in Cardiff, driving innovation in IT solutions.
- Benefits: Enjoy free healthcare, life assurance, and on-site parking perks.
- Why this job: Be part of a collaborative team that values creativity and customer service.
- Qualifications: Experience in IT services, strong analytical skills, and excellent communication are essential.
- Other info: Flexible working hours and opportunities for professional growth await you!
The predicted salary is between 43000 - 77000 £ per year.
Job Description
Commercial Manager – IT Services / MSP background
£50-55k per annum.
Work in the Cardiff office.
Mon – Fri 9 – 17:30
Looking for an experienced Commercial Manager to work for a Managed Services Provider, with excellent financial knowledge able to assist the Commercial Director in existing and future contract; pricing, renewals, RFP's, Bid / Tender process, reports etc. To ensure margin and revenue.
Main Tasks and Objectives
- To be the first point of contact for pricing when tendering for new and existing business (Requests for Proposals (RFPs) and contract renewals) and co-ordinate the bid process.
- To create pricing models based on the customer requirements and the Company’s ability to provide profitable business.
- To support the Commercial Director with the contract management and governance of new and existing commercial relationships to ensure commitments on both sides are delivered.
- To draft contracts and addenda from first stage through to conclusion of the bid process. To lead the delivery of new and existing commercial agreements to adequately balance risk and to ensure that all T&Cs are incorporated into all associated collateral and correspondence documents.
- To liaise internally with senior account managers and business development managers at all stages during the tender and contract processes.
- To liaise with operational departments and finance to cost contract activities.
- To analyse contract and services profitability in conjunction with the finance department to ensure that the Company is meeting its budget expectations, driving margin improvement and revenue growth.
- To prepare internal and external reports using a variety of different data sources and systems and ensuring the accuracy of the output.
- To provide a source of expertise in carrying out market research.
- To maintain an awareness of developments in legal fields relevant to the commercial contracts of the business.
- To undertake any other duties for which the commercial manager is requested from time to time by the management team.
In addition to the above duties the post holder must be prepared to undertake such additional duties which may result from changing circumstances.
Requirements/Skills
- Must have good presentation skills.
- Strong communication both verbal and written.
- High level of computer literacy including use of Microsoft excel.
- Ability to build and maintain relationships with internal and external stakeholders.
- High level of analytical, numerical and evaluation skills.
- Must be organised, self-driven and proactive.
- Relevant commercial experience in services industry
- Significant background in IT Services arena
- Experience of pricing and tender processes
- Contract and or project costing and profitability analysis
- Experience of reporting and presenting information to interested parties
- Experience of carrying out research activities in order to achieve a business goal
- Experience of dealing with an environment of change
- Self starter
- Honest and high level of integrity
- Diligent
- Logical and clear thinker
- Enthusiastic, creative and energetic with ability to 'think outside of the box.’
- Passionate about customer service
- Self-motivated with ability to prioritise workload
- Maintain a professional approach under pressure
- Flexible and available to work to meet the demands of customers
- Effective team player
- Excellent planning, organisation and project management skills
- Strong interpersonal skills and able to build rapport with people
- Effective research skills to ensure that accurate and timely information is found to build into the pricing models for the Company
- Able to prioritise, work under pressure and work to tight deadline
- Be able to demonstrate a high level of technical competence in order to complete complex tasks in a timely and accurate manner
Benefits
- Free on-site parking
- Free healthcare
- Group Income Protection
- Life assurance
Commercial Manager - IT Services / MSP background employer: Operations Resources
Contact Detail:
Operations Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager - IT Services / MSP background
✨Tip Number 1
Familiarise yourself with the Managed Services Provider (MSP) landscape. Understanding the key players, trends, and challenges in the IT services sector will help you speak confidently about the industry during interviews.
✨Tip Number 2
Network with professionals in the IT services field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your pricing and tender processes knowledge. Being able to discuss specific strategies or examples from your past experience will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Prepare to showcase your analytical skills. Be ready to discuss how you've used data to drive decisions in previous roles, as this is crucial for the Commercial Manager position at StudySmarter.
We think you need these skills to ace Commercial Manager - IT Services / MSP background
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial management, particularly within IT services or Managed Services Providers. Emphasise your skills in pricing, contract management, and financial analysis.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements listed in the job description. Mention your experience with RFPs, bid processes, and your ability to build relationships with stakeholders.
Showcase Analytical Skills: In your application, provide examples of how you've used analytical and numerical skills to improve profitability or drive revenue growth in previous roles. This will demonstrate your capability to meet the company's expectations.
Highlight Communication Skills: Since strong communication is key for this role, include instances where you've successfully presented information or reports to stakeholders. This will show that you can effectively convey complex information clearly.
How to prepare for a job interview at Operations Resources
✨Showcase Your Financial Acumen
As a Commercial Manager, you'll need to demonstrate your strong financial knowledge. Be prepared to discuss your experience with pricing models, contract renewals, and profitability analysis. Use specific examples from your past roles to illustrate how you've successfully managed these aspects.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in the tender process or contract management and how you overcame them. This will show your analytical and logical thinking abilities.
✨Highlight Your Communication Skills
Strong verbal and written communication is crucial for this role. Be ready to discuss how you've effectively liaised with stakeholders, presented reports, or drafted contracts. Consider preparing a brief presentation on a relevant topic to showcase your presentation skills.
✨Demonstrate Your Proactivity and Organisation
The job requires a self-driven and organised individual. Share examples of how you've prioritised tasks and managed multiple projects under pressure. Highlight any tools or methods you use to stay organised and ensure deadlines are met.
