At a Glance
- Tasks: Lead a dynamic team providing top-notch IT infrastructure and security support.
- Company: Join a leading MSP in Cardiff with a focus on innovation and teamwork.
- Benefits: Enjoy a competitive salary, hybrid work flexibility, and opportunities for professional growth.
- Other info: Be part of a supportive culture that values continuous improvement and career advancement.
- Why this job: Make a real impact by leading a skilled team in a fast-paced environment.
- Qualifications: Proven experience in IT infrastructure, networking, and cybersecurity leadership.
The predicted salary is between 50000 - 60000 £ per year.
3rd Line ITInfrastructureand Security Team Leader £50£60000, hybridflexibility.
Workingfroman MSPin Cardiffresponsibleforsupervisionofthe3rdlineservicedeskteamthatprovide ITInfrastructureand Securitysupporttoclientsacrossthe UKand Ireland.
Technicallyhands-onrole, actingaspointofescalationfortheteamaswellasresponsibleformaintaining SLAandcontractualcommitmentsandteamleadership.
- Jobspec: 3rd Line Service Desk Team
- Leader Reportingto: Headof Service
- Desk
Days: Various Role Purpose The3rd Line Team Leaderisresponsiblefortheleadership, technicaldirection, performance, andcontinualimprovementofthe3rd Line Infrastructureand Securityfunction.
Thisrolecombinesadvancedtechnicalexpertisewithoperationalleadership, ensuringthedeliveryofsecure, resilient, andhigh-performing ITservicesacrosscustomerandinternalenvironments.
Thesuccessfulcandidatewillpossesssignificanthands-onexperienceacrossinfrastructure, networking, cloud, endpointmanagement, andcybersecuritytechnologies.
Theywillhave"battlescars"andlearningsfromoperatingwithincomplex ITsupportenvironmentsandwillbecapableofleadingfromthefrontduringmajorincidents, securityincident...
3rd Line Team Leader in Cardiff employer: Operations Resources
Our client is an exceptional employer, offering a supportive and enriching work environment for the Residential Operations Manager role on the beautiful South Coast of England. With a strong focus on quality patient care, employee development, and financial success, the company provides competitive salaries, performance bonuses, and opportunities for professional growth while fostering a culture of mentorship and collaboration among its dedicated staff.
