At a Glance
- Tasks: Swap out IT and EPOS equipment for top retail brands across the West Midlands.
- Company: Join a leading tech service provider with a focus on innovation.
- Benefits: Competitive salary, fully expensed company van, and overtime pay.
- Other info: Flexible working hours with opportunities for overtime and career growth.
- Why this job: Gain hands-on experience in tech while making a difference in retail environments.
- Qualifications: Confident with PC hardware and possess a full manual driver’s licence.
The predicted salary is between 26200 - 27153 £ per year.
Looking for someone confident on PC hardware to undertake swap outs of IT and EPOS equipment (electronic point of sale - till systems) for well-known retail brands across the West Midlands. An ideal home location would be anywhere around a 30 mins drive of Birmingham.
You must have a full manual driver’s licence to apply for this role. A fully expensed company van is provided. You will be required to drive to multiple sites per day, to attend field service calls on the IT and EPOS equipment in the client's customer stores. Training on EPOS hardware will be given.
The role requires work 5 days out of 7 to cover Saturday and Sunday, on 1 in 2 Saturdays, 1 in 3 Sundays. Standard hours are 0900 - 17:30, overtime is paid outside of this.
Package of £27,153 + Van + overtime; made up of a Basic salary of £26,200 and shift/rotation on-call payments of around £953 per annum. You will be the Evening On-Call Engineer, currently 1 week in 6, where you work 12:00 - 20:00 standard hours + emergency on call until 22:00. This is a 40 hours per week full-time PAYE contract. For any additional hours worked, overtime is paid at x1.5 Mon - Saturday and x2 Sunday.
IT Technician / Computer Hardware Engineer to do Field Service EPOS Field Service Engineer in Birmingham employer: Operations Resources
Join a dynamic team as an IT Technician / Computer Hardware Engineer, where you will enjoy a supportive work culture that prioritises employee growth and development. With a fully expensed company van and competitive pay, including overtime opportunities, this role offers the chance to work with well-known retail brands across the West Midlands, all while benefiting from comprehensive training on EPOS hardware. Our commitment to work-life balance ensures that you can thrive both professionally and personally in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician / Computer Hardware Engineer to do Field Service EPOS Field Service Engineer in Birmingham
✨Tip Number 1
Get your hands dirty! If you’ve got experience with PC hardware, show it off. Bring along examples of past work or projects you've tackled. This will help us see your skills in action and how you handle real-world problems.
✨Tip Number 2
Network like a pro! Chat with folks in the industry, attend local tech meetups, or even join online forums. You never know who might have a lead on a job or can give you insider tips about working in EPOS field service.
✨Tip Number 3
Be ready to adapt! Since this role involves driving to various sites, make sure you’re comfortable with changing environments. Show us that you can think on your feet and tackle challenges as they come up.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. We love seeing candidates who take the initiative to reach out directly. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace IT Technician / Computer Hardware Engineer to do Field Service EPOS Field Service Engineer in Birmingham
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with PC hardware and EPOS systems in your application. We want to see how confident you are with the tech, so don’t hold back!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Mention your driving experience and willingness to travel, as we need someone who can easily get around the West Midlands.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without any fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your potential new role with us.
How to prepare for a job interview at Operations Resources
✨Know Your Hardware
Make sure you brush up on your knowledge of PC hardware and EPOS systems. Be ready to discuss specific components, troubleshooting techniques, and any relevant experience you've had with similar equipment. This will show that you're confident and capable in the role.
✨Plan Your Route
Since this job involves driving to multiple sites, it’s a good idea to familiarise yourself with the West Midlands area. During the interview, mention how you would plan your routes efficiently to ensure timely service calls. This demonstrates your organisational skills and understanding of the job's demands.
✨Show Your Customer Service Skills
As an EPOS Field Service Engineer, you'll be interacting with clients regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to communicate technical information clearly and your approach to resolving issues on-site.
✨Be Ready for On-Call Scenarios
Since the role includes being an Evening On-Call Engineer, think about how you would handle emergency situations. Prepare to discuss your problem-solving strategies and how you manage stress when dealing with urgent issues. This will reassure the interviewer that you can handle the responsibilities of the position.
