At a Glance
- Tasks: Lead and manage care homes, ensuring compliance and high-quality patient care.
- Company: A growing company with a focus on enriching environments for elderly residents.
- Benefits: Competitive salary, performance bonuses, car allowance, and private medical insurance.
- Other info: Dynamic role with opportunities for career growth and travel across beautiful locations.
- Why this job: Make a real difference in the lives of residents while developing your leadership skills.
- Qualifications: Experience in multi-site care management and a Level 5 Diploma in Leadership for Health and Social Care.
The predicted salary is between 42000 - 42000 £ per year.
Our Client are looking for an operations manager, to ensure regulatory compliance, and manage budgets. This role balances high-quality patient care with financial success.
Key Responsibilities
- Quality and Compliance: Inspect sites and audit care processes. Ensure homes meet the Care Quality Commission (CQC) rules (or local regulatory standards). Handle clinical risks, safeguarding, and incident reporting. Maintain quality issues around individual properties. Implement structural scheduling and outcome focused.
- Leadership and Development: Mentor, coach, and support individual Registered Care Home Managers. Assist with hiring, training, and retaining top staff.
- Financial Management: Manage regional or multi-site budgets. Track Key Performance Indicators (KPIs) to measure success (like profit margin goals or 95% occupancy rate). Control costs for staffing, food, and medical supplies.
- Stakeholder Relations: Build strong relationships with residents, their families, and local healthcare authorities. Market the care home to boost occupancy.
Qualifications
- Multi-site management experience in a healthcare setting.
- A relevant management degree or a Level 5 Diploma in Leadership for Health and Social Care.
The group is also exploring purchasing and building Learning Difficulty Care Homes adjacent or nearby existing operations. The group will also explore opening home care divisions in the south coast and is expanding into further care facilities.
The Role
As the Operations Manager, you will hold overall accountability for the regulatory success, care standards, and commercial performance of all 96 beds. You will serve as a strategic mentor to our three on-site Registered Managers, ensuring each home achieves or maintains a minimum 'Good' CQC rating under the new Single Assessment Framework. This is a field-based role requiring regular weekly travel across West Sussex and Hampshire.
What We Are Looking For
- A proven track record in multi-site care management or an exceptional, senior Registered Manager looking to step up.
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
- Deep knowledge of CQC compliance requirements.
- Strong commercial acumen with experience managing multi-site profit and loss (P&L) accounts.
- A valid UK Driving License with access to a vehicle for travel between sites.
Benefits & Rewards
- Competitive base salary
- Performance-related annual bonus
- Car allowance or company vehicle options
- Private medical insurance
- Enrolment in the company pension scheme
Residential Operations Manager (Care Homes) in Southampton employer: Operations Resources Limited
As an Emergency Lighting Service Engineer with us, you'll be part of a dedicated team that values safety and community well-being in the vibrant social housing sector of Northeast London and Essex. We offer competitive benefits, a supportive work culture that encourages professional development, and opportunities for growth within the company, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Operations Resources Limited Recruitment Team
