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- Tasks: Swap out IT and EPOS equipment for top retail brands in Glasgow.
- Company: Join a dynamic team providing essential tech support to well-known retailers.
- Benefits: Enjoy a fully expensed company van and flexible working hours.
- Why this job: Gain hands-on experience in tech while working with leading brands in a vibrant environment.
- Qualifications: Must be confident with PC hardware and hold a full manual driver's licence.
- Other info: Perfect for tech enthusiasts looking to make an impact in the retail sector.
The predicted salary is between 30000 - 42000 £ per year.
IT Technician / Computer Hardware Engineer to do Field Service
EPOS Field Service Engineer
Looking for someone confident on PC hardware to undertake swap outs of IT and EPOS equipment (electronic point of sale – till systems) for well-known retail brands across the central belt of Scotland, an ideal home location would be around the Glasgow or to the east of Glasgow: Paisley, Clydebank etc area.
You must have a full manual drivers licence to apply for this role.
A fully expensed company van is provided.
You will be required to drive to multiple sites per day, to attend field service calls on the IT and EPOS equipment in the client\’s customer\’s stores.
Training on EPOS hardware will be given.
The role requires work 5 days out of 7 to cover Saturday and Sunday, on 1 in 2 Saturdays, 1 in 3 Sundays.
Standard hours 0900 – 17:30, overtime is paid outside of this.
Package of£27153+ Van + overtime; made up of a Basic salary of £26200 and shift / rotation on call payments of around £953 per annum.
You will be the Evening On-Call Engineer, currently 1 week in 6, where you work 12:00 – 20:00 standard hours + emergency on call until 22:00.
This is a 40 hours per week full time PAYE contract.
For any additional hours worked, overtime is paid at x1.5 Mon – Saturday and x2 Sunday and bank holidays (most Engineers do £3000 per annum in overtime).
This is a full-time permanent job with a fully expensed company van (with personal use), pension, paid holiday, and private medical insurance.
IT Technician / Computer Hardware Engineer to do Field Service employer: Operations Resources Limited
Contact Detail:
Operations Resources Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician / Computer Hardware Engineer to do Field Service
✨Tip Number 1
Familiarise yourself with common EPOS systems and hardware. Knowing the ins and outs of popular brands will give you an edge during interviews, as you'll be able to demonstrate your expertise and confidence in handling their equipment.
✨Tip Number 2
Brush up on your customer service skills. As a field service engineer, you'll be interacting with clients regularly. Being personable and professional can set you apart from other candidates.
✨Tip Number 3
Make sure your driving skills are sharp! Since a full manual driver's licence is required, practice driving if you haven't done so recently. Being comfortable behind the wheel will help you feel more confident when discussing your ability to travel for the job.
✨Tip Number 4
Network with professionals in the IT and retail sectors. Attend local meetups or online forums to connect with others in the field. This can lead to valuable insights and potentially even referrals for the position you're interested in.
We think you need these skills to ace IT Technician / Computer Hardware Engineer to do Field Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with PC hardware and EPOS systems. Include specific examples of past roles where you've successfully handled similar equipment or field service tasks.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and mention your confidence in working with IT and EPOS equipment. Highlight your problem-solving skills and ability to work independently in the field.
Showcase Your Driving Experience: Since a full manual driver's licence is required, mention your driving experience in your application. If you have experience driving a company vehicle or managing logistics, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Technician role.
How to prepare for a job interview at Operations Resources Limited
✨Show Your Technical Skills
Be prepared to discuss your experience with PC hardware and EPOS systems. Bring examples of past work or projects that demonstrate your technical abilities, as this role requires confidence in handling equipment.
✨Demonstrate Problem-Solving Abilities
Field service roles often involve troubleshooting on the spot. Be ready to share specific instances where you've successfully resolved technical issues, highlighting your analytical thinking and resourcefulness.
✨Highlight Your Customer Service Skills
Since you'll be working with well-known retail brands, it's important to show that you can communicate effectively with clients. Prepare to discuss how you've handled customer interactions in the past, especially in challenging situations.
✨Know the Company and Its Clients
Research the retail brands you might be working with. Understanding their business and how your role as an IT Technician fits into their operations will show your enthusiasm and commitment to the position.