At a Glance
- Tasks: Lead and manage care homes, ensuring compliance and high-quality patient care.
- Company: Dynamic care home group focused on enriching elderly lives along the South Coast.
- Benefits: Competitive salary, performance bonuses, car allowance, and private medical insurance.
- Other info: Exciting growth opportunities with plans for new care facilities and home care divisions.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in multi-site care management and a Level 5 Diploma in Leadership for Health and Social Care.
The predicted salary is between 45000 - 55000 £ per year.
Our Client are looking for an operations manager to ensure regulatory compliance and manage budgets. This role balances high-quality patient care with financial success.
Key Responsibilities
- Quality and Compliance: Inspect sites and audit care processes. Ensure homes meet the Care Quality Commission (CQC) rules (or local regulatory standards). Handle clinical risks, safeguarding, and incident reporting. Maintain quality issues around individual properties. Implement structural scheduling and outcome-focused strategies.
- Leadership and Development: Mentor, coach, and support individual Registered Care Home Managers. Assist with hiring, training, and retaining top staff.
- Financial Management: Manage regional or multi-site budgets. Track Key Performance Indicators (KPIs) to measure success (like profit margin goals or 95% occupancy rate). Control costs for staffing, food, and medical supplies.
- Stakeholder Relations: Build strong relationships with residents, their families, and local healthcare authorities. Market the care home to boost occupancy.
Qualifications
- Multi-site management experience in a healthcare setting.
- A relevant management degree or a Level 5 Diploma in Leadership for Health and Social Care.
The group is also exploring purchasing and building Learning Difficulty Care Homes adjacent or nearby existing operations. They will explore opening home care divisions in the south coast and are expanding into further care facilities.
The Role
As the Operations Manager, you will hold overall accountability for the regulatory success, care standards, and commercial performance of all 96 beds. You will serve as a strategic mentor to our three on-site Registered Managers, ensuring each home achieves or maintains a minimum 'Good' CQC rating under the new Single Assessment Framework. This is a field-based role requiring regular weekly travel across West Sussex and Hampshire.
What We Are Looking For
- A proven track record in multi-site care management or an exceptional, senior Registered Manager looking to step up.
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
- Deep knowledge of CQC compliance requirements.
- Strong commercial acumen with experience managing multi-site profit and loss (P&L) accounts.
- A valid UK Driving License with access to a vehicle for travel between sites.
Benefits & Rewards
- Competitive base salary
- Performance-related annual bonus
- Car allowance or company vehicle options
- Private medical insurance
- Enrolment in the company pension scheme
Residential Operations Manager (Care Homes) in Southampton employer: Operations Resources Careers
As a Registered Nurse with our client, you will be part of a dedicated team in a newly acquired home that prioritises patient care and professional development. The company fosters a supportive work culture that encourages continuous learning and improvement, offering opportunities for career advancement while promoting equality and diversity in healthcare. With a focus on best practices and a commitment to quality, this role provides a meaningful and rewarding environment for nurses looking to make a difference.
Contact Details:
Operations Resources Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Residential Operations Manager (Care Homes) in Southampton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Operations Resources Careers.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Operations Resources Careers.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Operations Resources Careers, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Residential Operations Manager (Care Homes) in Southampton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Operations Resources Careers.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Operations Resources Careers.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Operations Resources Careers. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Operations Resources Careers. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Operations Resources Careers
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Operations Resources Careers’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
