Account Manager, Demand Platform Operations
Account Manager, Demand Platform Operations

Account Manager, Demand Platform Operations

Full-Time 39000 - 47000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage and grow relationships with mid-sized DSP partners, ensuring their success and revenue performance.
  • Company: OpenX is a leader in digital advertising, optimising value for publishers and advertisers globally.
  • Benefits: Enjoy competitive salary, collaborative culture, and opportunities for professional growth.
  • Why this job: Join a dynamic team focused on innovation and customer success in the fast-paced ad tech industry.
  • Qualifications: 3-5 years in programmatic advertising; strong analytical skills and experience with RTB required.
  • Other info: Fluency in English and either French or German preferred; remote work options available.

The predicted salary is between 39000 - 47000 £ per year.

Overview

Company at a Glance

OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising. The OpenX Demand Platform Operations team manages all DSP relationships across the OpenX Ad Exchange globally. Reporting to the VP, Demand Platforms, the EMEA Demand Platform Account Manager will be responsible for owning and growing a portfolio of EMEA DSP relationships, ensuring their operational success, technical integration health, and revenue performance across OpenX\\\’s supply and product offerings. This person will work closely with the Account Director in region, as well as OpenX’s technical, publisher, and buyer-focused teams to build valuable relationships with DSP partners and deliver overall superior service. This role is ideal for a programmatic account management professional with a strong foundation in RTB, technical troubleshooting, and business growth strategies, ready to take full ownership of demand partner engagements. The ideal candidate will be a strategic thinker with a good understanding of RTB exchange optimization, supply-side technical capabilities and opportunities, and strong analytical skills. This role will interface cross-functionally across our supply, product, support, finance, and buyer teams and act as a key voice for our demand partners in internal prioritization and external planning.

Key Responsibilities

  • Strategic Account Ownership & Relationship Management
  • Independently manage a portfolio of mid-sized DSP partners, maintaining strong relationships and serving as the day-to-day point of contact.
  • Act as a trusted advisor by understanding each DSP’s business model, integration architecture, and monetization goals.
  • Lead regular client calls, business reviews, and ad-hoc working sessions to align on priorities, challenges, and growth opportunities.
  • Revenue Growth & Optimization
  • Monitor and grow DSP revenue through deep performance analysis, opportunity identification, and upselling OpenX products or integrations.
  • Proactively track and report on key revenue trends and business drivers within your portfolio, escalating risks and opportunities to leadership as appropriate.
  • Partner with the Platform Partnerships (BD) team to support joint account plans and strategic initiatives.
  • Technical & Operational Support
  • Troubleshoot and resolve integration issues, campaign discrepancies, or marketplace quality concerns with support from internal teams.
  • Drive optimization initiatives by identifying areas for improved efficiency, bidstream health, and marketplace performance.
  • Support onboarding and go-to-market planning for new DSP integrations or product features.
  • Data Analysis & Reporting
  • Use tools such as Excel, Looker, and internal dashboards to assess account performance and deliver insights.
  • Create, maintain, and present regular business reviews and ad-hoc performance analyses tailored to each DSP’s unique objectives.
  • Cross-Functional Collaboration
  • Liaise with Product, Engineering, Support, and Marketplace Quality to represent DSP needs and surface opportunities for platform enhancements.
  • Ensure accurate documentation, process adherence, and knowledge sharing with internal stakeholders and junior teammates.

Qualifications

  • 3–5 years of experience in programmatic advertising, ideally in a DSP, SSP, or exchange-facing account management role.
  • Deep understanding of real-time bidding (RTB), programmatic deal types (PMP, Open Exchange, RTG), and ad tech integrations.
  • Experience with DSP-specific technologies or bidstream troubleshooting.
  • Proven track record of managing client relationships and identifying revenue or performance improvement opportunities.
  • Skilled in managing and prioritizing multiple accounts and projects simultaneously with strong attention to detail.
  • Strong analytical skills with the ability to interpret complex data sets and translate insights into actionable plans.
  • Proficient in Excel, PowerPoint, and Google Workspace; experience with Looker or similar BI tools a plus.
  • Exceptional communication and presentation skills; able to simplify technical concepts for varied audiences.
  • Self-starter with a customer-first mindset and a collaborative approach to problem-solving.
  • BA/BS degree or equivalent experience in business, marketing, analytics, or related field.
  • Fluency in English and either French or German preferred

Salary: £45,000 – £53,000 a year

OpenX Values

Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.

WE ARE ONE

We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture

WE ARE CUSTOMER CENTRIC

We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers – we act with integrity at all times. We care.

OPENX IS OURS

We are all owners of OpenX

We all have a voice to improve OpenX

We stake our personal and professional reputations on the excellence of our work

We are not interested in just \”doing our jobs\”; we take ownership to drive results

WE ARE AN OPEN BOOK

We understand and respect what each of us does.We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally.

WE EVOLVE FAST

We take responsible risks and own and learn from our mistakes. We recognize and repeat success.We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.

OpenX TRAITS

Our three traits capture what makes a great team member at OpenX.

HUMBLE

Ideal team players are humble and demonstrate integrity. They put the team\’s success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning.

DRIVEN

Ideal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement.

SMART

Ideal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment.

OpenX is committed to equal employment opportunities.

It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.

OpenX Applicant Privacy Policy

Applicants can review our Applicant Privacy Policy at any time by visiting the following link: 2024

Effective Date of the Privacy Policy: November 21, 2024

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Account Manager, Demand Platform Operations employer: OpenX

OpenX is an exceptional employer that fosters a collaborative and inclusive work culture, where every team member is valued and encouraged to take ownership of their work. With a strong focus on employee growth, OpenX offers numerous opportunities for professional development and innovation in the fast-paced digital advertising industry. Located in a vibrant environment, employees benefit from a dynamic atmosphere that promotes creativity and strategic thinking, making it an ideal place for those looking to make a meaningful impact.
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Contact Detail:

OpenX Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager, Demand Platform Operations

✨Tip Number 1

Familiarise yourself with the latest trends in programmatic advertising and real-time bidding (RTB). Understanding the nuances of DSPs and how they operate will give you an edge in conversations with potential employers.

✨Tip Number 2

Network with professionals in the digital advertising space, especially those working with DSPs. Attend industry events or webinars to connect with key players and gain insights that could be beneficial during interviews.

✨Tip Number 3

Prepare to discuss specific examples of how you've driven revenue growth or optimised performance in previous roles. Being able to articulate your successes will demonstrate your capability and fit for the Account Manager position.

✨Tip Number 4

Showcase your analytical skills by being ready to discuss how you interpret data and use it to inform decisions. Familiarity with tools like Excel and Looker will be advantageous, so brush up on your data analysis techniques.

We think you need these skills to ace Account Manager, Demand Platform Operations

Programmatic Advertising Expertise
Real-Time Bidding (RTB) Knowledge
Client Relationship Management
Technical Troubleshooting
Data Analysis and Interpretation
Revenue Growth Strategies
Performance Optimisation
Cross-Functional Collaboration
Proficiency in Excel and Google Workspace
Experience with BI Tools like Looker
Strong Communication Skills
Presentation Skills
Attention to Detail
Self-Starter Attitude
Customer-Centric Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in programmatic advertising and account management. Emphasise your understanding of RTB and any specific technologies you've worked with that relate to the role.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for OpenX and the Account Manager position. Mention how your skills align with their values, particularly around being customer-centric and collaborative.

Showcase Analytical Skills: Provide examples in your application that demonstrate your analytical abilities. Discuss how you've used data to drive revenue growth or optimise performance in previous roles.

Highlight Communication Skills: Since the role requires exceptional communication, include instances where you've simplified complex concepts for clients or stakeholders. This will show your ability to engage effectively with diverse audiences.

How to prepare for a job interview at OpenX

✨Understand the Company Values

Before your interview, take some time to familiarise yourself with OpenX's core values. They emphasise teamwork, customer-centricity, and ownership. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences.

✨Showcase Your Technical Knowledge

Given the technical nature of the role, be ready to discuss your understanding of real-time bidding (RTB) and programmatic advertising. Prepare to explain any relevant experience you have with DSP technologies and troubleshooting bidstream issues.

✨Demonstrate Analytical Skills

The role requires strong analytical skills, so be prepared to discuss how you've used data analysis in previous roles. Bring examples of how you've interpreted complex data sets and turned insights into actionable plans that drove revenue growth.

✨Prepare for Cross-Functional Collaboration Questions

Since the position involves liaising with various teams, think about your past experiences working cross-functionally. Be ready to share specific examples of how you've successfully collaborated with different departments to achieve common goals.

Account Manager, Demand Platform Operations
OpenX

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  • Account Manager, Demand Platform Operations

    Full-Time
    39000 - 47000 £ / year (est.)

    Application deadline: 2027-09-09

  • O

    OpenX

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