Senior Business Analyst in Swindon

The opportunity involves working on complex change initiatives throughout the project lifecycle. Responsibilities include:

• Uncovering underlying problems and stating why they should be addressed.
• Structuring and defining the needs of stakeholders to find the best solutions.
• Bridging the gap between stakeholder needs and technical solutions.
• Leading Business Analysis activities within Openwork's Business Analysis Framework.
• Bringing a blend of analytical insight and practical experience across business change and IT improvement programmes.
• Supporting and upskilling other business analysts across the function.

This is a permanent, hybrid role based in our Swindon office, requiring 2-3 days in the office each week.

The benefits include:

• Salary - up to £60,000
• Bonus scheme - on target bonus - 10%
• Pension scheme - contribute up to 5% of your salary, with Openwork matching and adding an extra 5%
• Critical illness cover
• Income protection - 1x salary
• Death in service - 4x salary
• 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
• A range of other flexible benefits including private medical insurance, dental insurance, and more.

Your responsibilities will include:

• Working closely with business stakeholders to understand the As-Is and their vision and goals.
• Defining Problem Statements and the benefits of fixing those problems.
• Developing solution-agnostic stakeholder needs into structured outputs.
• Conducting options analysis to inform recommendations for the Business Case.
• Collaborating with Business Subject Matter Experts to update and create processes, procedures, communication, and training material.
• Analysing current processes and workflows to identify areas for improvement.
• Producing clear and detailed User Stories/Requirements to enable build, test, and delivery.
• Managing strong stakeholder relationships and facilitating meetings and workshops.
• Presenting findings to Sponsor and Stakeholder groups.
• Supporting build, test, and business readiness throughout the project lifecycle.
• Setting the approach and plan for Business Analysis work packages and leading junior BAs.
• Conducting data analysis and interpretation from various sources.
• Identifying trends, patterns, and insights from complex data sets.
• Producing relevant documentation to support governance.
• Facilitating prioritisation of requirements and resolving conflicts.
• Communicating requirements and insights effectively to stakeholders and the technology team.
• Monitoring and evaluating the effectiveness of implemented changes.
• Acting as a senior liaison between the project team, business stakeholders, and the technology team.
• Building and maintaining strong relationships with internal and external stakeholders.
• Working with third parties and development teams to ensure understanding of requirements.
• Collaborating with test teams to ensure full testing of the solution.
• Supporting project management activities with data-driven insights.
• Assisting in planning and executing cross-functional projects.
• Ensuring projects align with strategic goals and objectives.

What you will need to succeed:

• Experience in business analysis within the financial services industry.
• Proven experience in complex business and systems analysis.
• Relevant qualifications such as BCS Diploma in Business Analysis or Lean Six Sigma are advantageous.
• Bachelor's degree in Finance, Business Administration, Economics, Information Technology, or a related field, or relevant experience.
• Experience with project management tools and methodologies is advantageous.
• Experience on projects delivered by third-party vendors.
• Some experience in data analysis tools and software (e.g., SQL, Excel, Tableau) is advantageous.

Why us? We are a dynamic, fast-paced, and growing business with huge ambition. We invest heavily in our colleagues, striving to give them the platform to develop personally and professionally. We are proud of our culture, recognised as one of the Best 100 Large Companies to work for in 2022. We value individuality and are committed to building an inclusive culture that celebrates our colleagues' differences. We believe everyone can make a difference, and your race, religion, disability, and gender will never be a barrier. At Openwork, we care for each other, allowing you to balance a successful career with your commitments and interests outside of work.