At a Glance
- Tasks: Drive digital transformation by solving complex business challenges for global clients.
- Company: Join OpenText, a leader in Customer Experience Management and digital solutions.
- Benefits: Enjoy competitive compensation, collaborative culture, and opportunities for continuous learning.
- Why this job: Be part of a global team that empowers businesses to thrive in a digital world.
- Qualifications: Five years of B2B sales experience with a consultative approach to C-level customers.
- Other info: OpenText values trust, innovation, and ownership in a supportive community.
The predicted salary is between 43200 - 72000 £ per year.
Your Impact: As an Account Executive at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change. Your customers trust your judgment to help them solve their most pressing business problems and to support them in their journey to the cloud and to become a digital enterprise. You will stop at nothing to help them find the right solution to positively impact the business, improve their most important business processes, or reduce their risks. You are comfortable with complex sales cycles. Your track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry.
The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenText works with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio of Customer Experience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones, attract and retain customers, and reach new segments—all while driving higher conversion and engagement. Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management, and Workforce Optimization solutions offer exciting and compelling ways to address customer needs.
What the role offers:
- Consultative selling and intensely listening to your customers.
- Preparing comprehensive territory plans.
- Identifying and converting opportunities into sales.
- Skillfully executing each phase of the sales process from pipeline generation to closing the deal.
- Masterful client presentations and running effective meetings.
- Clearly articulating the value proposition of solutions and products and the endless possibilities of the digital enterprise to your customers.
- Collaboration across all internal teams and resources to ensure you bring the best solution to your clients.
What you need to succeed:
- A track record of at least five years of B2B selling across the Enterprise.
- Experience working in a consultative capacity with C-level customers on complex cloud-based, on-premises or hybrid solutions.
- Expert knowledge of the B2B buying process and know all your key competitors and closely follow industry trends.
- You deploy advanced sales methodologies and tools to achieve and exceed your targets.
- Whether it’s the challenge of developing new accounts or finding untapped opportunities in your existing client base, the opportunity to grow our business is what drives your efforts every day.
- Intellectual curiosity, easily grasp new products and solutions, and bring the spirit of innovation to your customers.
- Bachelor’s Degree and a passion for continuous learning.
- Experience selling Digital Experience software similar to CCM (Customer Communication Management), CEM (Customer Experience Management) or (WCM Web Content Management) would be an advantage.
One Last Thing: OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. As an Open Text Account Executive, you drive digital transformation for global clients, solving complex business challenges and accelerating their journey to the cloud. Your consultative expertise and success in complex sales cycles contribute directly to business growth, earning you a competitive compensation package that recognizes your substantial impact in shaping the digital enterprise landscape.
Senior Account Executive - Digital Experience / Customer Experience Management employer: OpenText
Contact Detail:
OpenText Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Executive - Digital Experience / Customer Experience Management
✨Tip Number 1
Familiarise yourself with the OpenText Experience Cloud platform and its offerings. Understanding how their Customer Experience Management products work will allow you to speak confidently about their solutions during interviews.
✨Tip Number 2
Network with current or former employees of OpenText on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience with consultative selling and complex sales cycles. Be ready to share specific examples of how you've successfully navigated these processes in the past, as this is crucial for the role.
✨Tip Number 4
Stay updated on industry trends related to digital transformation and customer experience management. Being knowledgeable about the latest developments will demonstrate your intellectual curiosity and passion for the field during your discussions.
We think you need these skills to ace Senior Account Executive - Digital Experience / Customer Experience Management
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Senior Account Executive at OpenText. Tailor your application to highlight relevant experiences that align with consultative selling and complex sales cycles.
Highlight Relevant Experience: In your CV and cover letter, emphasise your B2B sales experience, particularly with C-level customers and cloud-based solutions. Use specific examples to demonstrate your success in achieving targets and driving business growth.
Showcase Your Skills: Clearly articulate your knowledge of the B2B buying process and your familiarity with industry trends. Mention any advanced sales methodologies you have used and how they have contributed to your success in previous roles.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for digital transformation and continuous learning. Discuss how your intellectual curiosity and innovative spirit can benefit OpenText and its clients in their journey to the cloud.
How to prepare for a job interview at OpenText
✨Understand the Digital Experience Landscape
Familiarise yourself with the latest trends in digital experience and customer experience management. Be prepared to discuss how these trends can impact businesses and how you can leverage them to help clients achieve their goals.
✨Showcase Your Consultative Selling Skills
Prepare examples from your past experiences where you've successfully used consultative selling techniques. Highlight how you listened to clients' needs and tailored solutions to meet their specific challenges.
✨Master the Art of Presentation
Practice delivering compelling presentations that clearly articulate the value proposition of the products and solutions. Use storytelling techniques to engage your audience and demonstrate how your solutions can transform their business.
✨Research the Company and Its Competitors
Before the interview, dive deep into OpenText's offerings and its position in the market. Understand their competitors and be ready to discuss how OpenText stands out, as well as how you can contribute to their success in a competitive landscape.