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- Tasks: Manage post-sales customer relationships and drive business growth.
- Company: Global leader in information management based in Reading.
- Benefits: Full-time role with opportunities to enhance customer satisfaction.
- Why this job: Make a real impact on customer relationships and business success.
- Qualifications: 3-5 years in a customer-facing role, preferably in software.
- Other info: Collaborative environment with strong focus on communication and negotiation skills.
The predicted salary is between 36000 - 60000 £ per year.
A global information management leader is looking for a Customer Manager in Reading, England. The role involves managing post-sales customer relationships, collaborating across departments, and driving business growth.
Candidates should have 3-5 years of experience in a customer-facing position, particularly in the software industry, along with strong negotiation and communication skills.
The position is full-time and offers opportunities to impact customer satisfaction significantly.
Strategic Account Manager – Growth & Renewals in Reading employer: OpenText
Contact Detail:
OpenText Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Manager – Growth & Renewals in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the software industry and let them know you're on the hunt for a Strategic Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer management and negotiation. We recommend role-playing with a friend or using online resources to sharpen your skills. Confidence is key, so make sure you can articulate your experience clearly!
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've driven business growth and improved customer satisfaction in previous roles. Numbers and results speak volumes!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that could be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Strategic Account Manager – Growth & Renewals in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Strategic Account Manager role. Highlight your experience in customer-facing positions, especially in the software industry, and showcase your negotiation and communication skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage post-sales relationships and drive business growth.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use numbers and examples to show how you’ve positively impacted customer satisfaction and contributed to business growth in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at OpenText
✨Know Your Customer Management Basics
Before the interview, brush up on your knowledge of customer management principles, especially in the software industry. Be ready to discuss how you've successfully managed post-sales relationships and driven growth in previous roles.
✨Showcase Your Negotiation Skills
Prepare specific examples that highlight your negotiation skills. Think about times when you turned a challenging situation into a win-win for both the customer and your company. This will demonstrate your ability to handle complex customer interactions.
✨Collaborate Like a Pro
Since the role involves cross-department collaboration, be prepared to talk about your experience working with different teams. Share stories that illustrate how you’ve effectively communicated and collaborated to achieve common goals.
✨Impact on Customer Satisfaction
Think about how your actions have directly influenced customer satisfaction in your past roles. Be ready to discuss metrics or feedback that showcase your impact, as this will resonate well with the company's focus on enhancing customer experiences.
