At a Glance
- Tasks: Process orders, manage billing inquiries, and ensure accuracy in invoicing.
- Company: Join OpenText, a global leader in information management and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic environment with a focus on continuous improvement and collaboration.
- Why this job: Be part of a team shaping the future of digital transformation with AI.
- Qualifications: Experience in billing, strong communication skills, and a willingness to learn.
The predicted salary is between 63000 - 77000 £ per year.
- Opentext - The Information Company
- Opentext - The Information Company
Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.
As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
AI-First. Future-Driven. Human-Centered.
At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers.
We're hiring talent that AI can't replace to help us shape the future of information management.
Join us.
- Opentext - The Information Company
- Opentext - The Information Company
Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.
As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers.
We're hiring talent that AI can't replace to help us shape the future of information management.
Join us.
Your Impact
Reporting to the Billing Operations Manager, the Billing Coordinator plays an integral role in ensuring Billing accuracy.
He/She brings good customer service, problem-solving, and business partner skills to work with Sales, our Billing Specialists, and other key stakeholders to ensure order processing and related billing functions deliver to our billing KPI’s and internal metrics.
You are also a great team player who thrives on continuous improvement.
Integrations are a way of life at Open Text, so you embrace change in your everyday approach with your work and others in delivering on our Billing mandate.
- What The Role Offers
- Process orders and complete invoicing to meet /exceed billing targets, which requires accurate interpretation of legal agreements of varying complexity and ensuring POs meet the standards for your orders.
- Ensure all Revenue Recognition criteria have been met to ensure the order can be ‘booked’
- Troubleshoot and resolve order management and billing issues to support meeting cash collection targets.
- Responsible for effectively managing internal customer/stakeholder inquiries on billing processes, internal controls, and policies.
- Responsible to follow all internal controls and policies related to order processing and billing to protect Open Text’s brand.
- Identify and support continuous improvement initiatives, including ensuring your voice is heard for us to make the right changes to deliver on process automation goals.
- Deliver on other priorities as assigned to execute on the Billing delivery excellence mandate
- WHAT YOU NEED TO SUCCEED
- Several years’ experience in the relevant environment; global billing experience the software services, or high-tech industry or relevant education
- Good working knowledge of billing systems and Microsoft products.
- Knowledge of SAP, Sales Force would be an advantage
- Working knowledge reviewing legal agreements is an asset
- Strong oral and written communication skills to present information logically and concisely
- Multi-lingual (Portuguese) skills would be considered an asset
- Demonstrated ability to embrace change and willingness to learn to ensure best billing practices are a way of life on the team.
- One Last Thing
Open Text is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
Add an extra line about the role and how amazing it is.
Open Text's efforts to build an inclusive work environment go beyond simply complying with applicable laws.
Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext. com.
Our proactive approach fosters collaboration, innovation, and personal growth, enriching Open Text's vibrant workplace.
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Billing Coordinator in Reading employer: OpenText
OpenText is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. With a commitment to employee growth, the company offers extensive training and development opportunities, ensuring that team members can thrive in their careers while making a significant impact in the enterprise software sector. Located in a vibrant area, employees enjoy a supportive environment that values customer satisfaction and teamwork, making it a rewarding place to work.
